Parking Access Officer

About the Role

Mount Sinai Medical Center is seeking a dedicated Parking Officer to support our growing healthcare community. This role plays a critical part in maintaining operational efficiency, ensuring traffic safety, and facilitating construction projects through accurate parking management and equipment troubleshooting.

Responsibilities

• Ensure accurate data on parking occupancy to support construction project management and efficient space allocation.
• Maintain and resolve issues with Pay on Foot (POF) machines and AMANO equipment, ensuring smooth operation of parking and payment systems for patients, visitors, and staff.
• Enforce traffic safety policies within parking lots, including monitoring speed limits, pedestrian crossings, and proper parking in designated areas; issue warnings, notices, or citations as necessary.
• Issue sequentially numbered parking tickets with date and time stamps at visitor entry and retain stubs for turn-in at the end of each shift.
• Deposit collected revenue into the Cashier Depository.
• Control parking lot capacity and influence traffic flow into, out of, and through the parking lot.
• Maintain fixed surveillance of parked vehicles as directed by supervisors.
• Serve as the first point of contact for troubleshooting POF and AMANO equipment, addressing issues such as ticket jams and deposit problems.
• Support construction projects by ensuring accurate parking data and smooth traffic flow to minimize campus disruptions.
• Patrol parking lots to ensure compliance with MSMC traffic and parking rules.
• Monitor drivers for compliance with MSMC traffic rules and issue warnings as directed by supervisors.
• Screen individuals entering MSMC property for proper destination and purpose, rerouting unauthorized persons courteously.
• Assist staff, patients, and visitors by providing safe escorts to and from parking lots and entrances.
• Conduct area checks to ensure the physical security of parking lots and grounds.
• Lock doors, clear areas, and implement other physical security measures as required by procedures or conditions.
• Greet and assist patients and visitors cheerfully, providing escorts and opening doors upon request.
• Familiarize yourself with all pertinent MSMC and Security Department policies and procedures, translating them into appropriate actions.
• Maintain compliance with all laws, statutes, and ordinances, both on and off duty.

Requirements

• Possession of a valid Florida Driver’s license with a “good” driving history (no D.U.I. or felony traffic violations and no more than 4 points).
• High School Diploma or equivalency (desirable).
• Parking revenue collection and traffic control experience (preferable).

Benefits

We offer comprehensive benefits tailored to support the well-being of our employees:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions