Parker House - Part-time Support Staff-Overnight Weekend
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections to include based on content.
We have:
- Program and Location: description of program, location, hours, benefits eligibility.
- Position Summary: description of responsibilities.
- OBJECTIVES/ACTIVITIES: long list of duties.
- EQUIVALENT EDUCATION AND EXPERIENCE: qualifications.
- SPECIFIC SKILLS REQUIRED: skills.
- PHYSICAL REQUIREMENTS: maybe part of Requirements? Could be under Requirements.
- Pay: "USD $19.00 - USD $21.36 /Yr." That's pay per year? Actually seems low; maybe per hour? But it's given. So we have Pay.
- Schedule: "Hours Friday, Saturday, Sunday 1030PM - 7AM." That's schedule.
- Benefits: "Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage."
Thus we have sections: About the role (maybe combine WHO WE ARE and PROGRAM AND LOCATION?), Responsibilities (OBJECTIVES/ACTIVITIES), Requirements (EQUIVALENT EDUCATION AND EXPERIENCE + PHYSICAL REQUIREMENTS?), Qualifications (maybe same as Requirements? but we can separate), Skills (SPECIFIC SKILLS REQUIRED), Benefits, Pay, Schedule.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO etc. There's none.
We need to output only HTML fragment, no /, no markdown fences.
We need to use for each section heading, - for any list of duties/requirements/benefits, and
for prose.
We need to decide what goes into each section.
Let's extract content:
About the role: Could be description of organization and program. Could combine WHO WE ARE and PROGRAM AND LOCATION (excluding hours/benefits maybe). But we need to avoid duplication.
WHO WE ARE: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night."
OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada."
PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for full-time Support Staff for the Family Shelter at our Parker House program. Parker House is an 85-bed facility providing short-term emergency housing (up to 30 days) and intensive supportive services for homeless families with dependent children. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage. Hours Friday, Saturday, Sunday 1030PM - 7AM."
We could put the mission and who we are under "About the role". Or we could have separate "About the organization". But only allowed headings list includes About the role. We'll use that.
Thus About the role section will contain paragraphs describing WHO WE ARE, OUR MISSION, and PROGRAM AND LOCATION (excluding benefits and hours maybe? but we can include them as part of description; but benefits and hours will go to Benefits and Schedule sections). So we can include the program description: recruiting for full-time Support Staff for the Family Shelter at Parker House program, description of facility, etc. But we should avoid duplicating benefits/hours.
Thus About the role paragraph(s):
- WHO WE ARE paragraph(s)
- OUR MISSION paragraph
- PROGRAM AND LOCATION (first sentence about recruiting, description of Parker House) maybe.
We'll keep benefits and hours separate.
Now Responsibilities: The OBJECTIVES/ACTIVITIES block is a long list of duties. We'll turn each sentence into
- items. Need to preserve all detail. The block is a bit messy with repeated phrases and some incomplete sentences. We need to extract each duty as separate bullet.
Let's parse the OBJECTIVES/ACTIVITIES text:
"Responsible for performing daily work requirements to achieve established objectives of the department.
Explain program rules and regulations to residents and facilitate residents’ observance of the rules.
Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines.
Provide “awake” shift coverage and maintain grounds security at all
Conduct hourly safety and security checks during designated periods.
De-escalate crisis before it develops and respond to crisis in an appropriate manner, providing emergency assistance to clients and co-workers as necessary.
Maintain daily reports to provide statistical
Perform housekeeping and other maintenance tasks as needed, i.e. change light bulb, plunge toilet, etc. Prepare rooms for next resident; maintain/monitor staff area cleanliness, etc. to meet health/sanitation requirements of city and county.
Respond to all client questions and
Perform clerical duties on shift, e. answer telephone, record message and file as necessary.
Maintain clear, thorough, routine communication with all residents.
May perform other duties as assigned.
Responsible for assistance with client
Support VOA staff in implementing plans to assist the residents in the successful completion of the program.
Role model positive behavior to help clients as they work towards self-
Responsible for all areas of daily program maintenance in compliance with company
Document and report all client concerns and/or infractions that can impact the program security.
Complete all shift logs, observation logs, and incident
Monitor inventory of program equipment and supplies and take appropriate action to replace or restock as needed.
Secure approval for exceptions to standard
Notify management of potential workflow problems and resource needs necessary to attain performance standards.
Adhere to staffing schedules in order to provide adequate/safe staffing coverage and to accomplish program objectives.
Communicate with on-site staff, Program Manager, service providers and external county/state/city program representatives as required.
Direct available resources as
Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws.
Responsible for the assistance of training and development of new
Assist the Program Manager in department orientation and training of new employees as requested to assure quality work outcomes.
Identify appropriate ongoing training for both new and existing staff and report needs to management.
Serve as part of the development team by providing information and support for the development of quality operations.
Maintain an above average working knowledge of fire, safety, and health standards to assure safe work environment for clients and all personnel.
Responsible for self-development.
Continually learn and enhance technical and interpersonal
Attend staff meetings/assigned training and complete required certifications, i.e. CPR, First Aid, etc."
We need to clean up incomplete sentences but preserve meaning. We'll turn each line into a bullet, fixing grammar where needed but not adding info. We'll keep as close as possible.
Better to group similar items? But we must preserve all substantive information; we can keep each bullet as a sentence.
We'll produce
with - for each duty.
Now Requirements: EQUIVALENT EDUCATION AND EXPERIENCE block:
"This position requires demonstrated ability to communicate and comprehend oral and written instructions and to provide services to clients without ethnic or social prejudices. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and people with disabilities. Must be able to utilize a range of interventions to work with clients with varying needs and levels of functioning. Must have the flexibility to work irregular hours and have the willingness to function as a team member. Computer skills required. Must pass all required background clearances in accordance with agency, County, State, and federal standards. CPR/First Aid certification is required within 90 days of employment. Completion and maintenance of all required training and health clearances."
We can turn into
items.
Also PHYSICAL REQUIREMENTS block:
"Lift and move up to 50 pounds
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Climb stairs regularly
Physically able to safely maneuver weight distribution of a client in an emergency situation"
We could include under Requirements or maybe a separate section? The allowed headings include Requirements, Qualifications, Skills. Physical requirements could be part of Requirements. We'll include them under Requirements as bullet items.
Qualifications: maybe we could separate education/experience vs qualifications? But we have only one block; we could treat EQUIVALENT EDUCATION AND EXPERIENCE as Qualifications. But we also have Requirements maybe for skills? Actually we have SPECIFIC SKILLS REQUIRED separate. So we can map:
- Requirements: Physical requirements + maybe some baseline like computer skills, background clearance? But those are also in EQUIVALENT EDUCATION AND EXPERIENCE. To avoid duplication, we need to decide.
Better: Use Requirements for physical requirements and maybe mandatory certifications (CPR/First Aid, background clearances). Use Qualifications for education/experience and knowledge/abilities. Use Skills for specific skills list.
But the instructions: Use headings as examples; we can choose which to include. We need to avoid thin sections. Let's think:
We have:
- EQUIVALENT EDUCATION AND EXPERIENCE: includes abilities, knowledge, flexibility, computer skills, background clearance, CPR/First Aid, training maintenance.
- SPECIFIC SKILLS REQUIRED: Teamwork skills, Oral and written communication skills, Ability to assist other people, Organizational skills, Computer skills, Analytical and decision-making ability.
- PHYSICAL REQUIREMENTS: list.
Thus we could have:
Requirements: Physical requirements (maybe also CPR/First Aid and background clearance? but those are also in EQUIVALENT EDUCATION AND EXPERIENCE). However to avoid duplication, we could put CPR/First Aid and background clearance under Qualifications (since they are certifications). But we need to preserve all info.
Let's allocate:
Qualifications: EQUIVALENT EDUCATION AND EXPERIENCE (abilities, knowledge, flexibility, computer skills, background clearance, CPR/First Aid, training maintenance).
Skills: SPECIFIC SKILLS REQUIRED.
Requirements: PHYSICAL REQUIREMENTS.
That seems logical and avoids duplication.
Now Benefits: we have benefits description.
Pay: we have pay.
Schedule: we have hours.
Now About the role: we need to include WHO WE ARE, OUR MISSION, and PROGRAM AND LOCATION (excluding benefits/hours). Let's craft paragraphs.
We'll produce:
About the role
WHO WE ARE paragraph(s)
OUR MISSION paragraph
- for any list of duties/requirements/benefits, and
for prose. We need to decide what goes into each section. Let's extract content: About the role: Could be description of organization and program. Could combine WHO WE ARE and PROGRAM AND LOCATION (excluding hours/benefits maybe). But we need to avoid duplication. WHO WE ARE: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night." OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada." PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for full-time Support Staff for the Family Shelter at our Parker House program. Parker House is an 85-bed facility providing short-term emergency housing (up to 30 days) and intensive supportive services for homeless families with dependent children. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage. Hours Friday, Saturday, Sunday 1030PM - 7AM." We could put the mission and who we are under "About the role". Or we could have separate "About the organization". But only allowed headings list includes About the role. We'll use that. Thus About the role section will contain paragraphs describing WHO WE ARE, OUR MISSION, and PROGRAM AND LOCATION (excluding benefits and hours maybe? but we can include them as part of description; but benefits and hours will go to Benefits and Schedule sections). So we can include the program description: recruiting for full-time Support Staff for the Family Shelter at Parker House program, description of facility, etc. But we should avoid duplicating benefits/hours. Thus About the role paragraph(s): - WHO WE ARE paragraph(s) - OUR MISSION paragraph - PROGRAM AND LOCATION (first sentence about recruiting, description of Parker House) maybe. We'll keep benefits and hours separate. Now Responsibilities: The OBJECTIVES/ACTIVITIES block is a long list of duties. We'll turn each sentence into
- items. Need to preserve all detail. The block is a bit messy with repeated phrases and some incomplete sentences. We need to extract each duty as separate bullet.
Let's parse the OBJECTIVES/ACTIVITIES text:
"Responsible for performing daily work requirements to achieve established objectives of the department.
Explain program rules and regulations to residents and facilitate residents’ observance of the rules.
Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines.
Provide “awake” shift coverage and maintain grounds security at all
Conduct hourly safety and security checks during designated periods.
De-escalate crisis before it develops and respond to crisis in an appropriate manner, providing emergency assistance to clients and co-workers as necessary.
Maintain daily reports to provide statistical
Perform housekeeping and other maintenance tasks as needed, i.e. change light bulb, plunge toilet, etc. Prepare rooms for next resident; maintain/monitor staff area cleanliness, etc. to meet health/sanitation requirements of city and county.
Respond to all client questions and
Perform clerical duties on shift, e. answer telephone, record message and file as necessary.
Maintain clear, thorough, routine communication with all residents.
May perform other duties as assigned.
Responsible for assistance with client
Support VOA staff in implementing plans to assist the residents in the successful completion of the program.
Role model positive behavior to help clients as they work towards self-
Responsible for all areas of daily program maintenance in compliance with company
Document and report all client concerns and/or infractions that can impact the program security.
Complete all shift logs, observation logs, and incident
Monitor inventory of program equipment and supplies and take appropriate action to replace or restock as needed.
Secure approval for exceptions to standard
Notify management of potential workflow problems and resource needs necessary to attain performance standards.
Adhere to staffing schedules in order to provide adequate/safe staffing coverage and to accomplish program objectives.
Communicate with on-site staff, Program Manager, service providers and external county/state/city program representatives as required.
Direct available resources as
Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws.
Responsible for the assistance of training and development of new
Assist the Program Manager in department orientation and training of new employees as requested to assure quality work outcomes.
Identify appropriate ongoing training for both new and existing staff and report needs to management.
Serve as part of the development team by providing information and support for the development of quality operations.
Maintain an above average working knowledge of fire, safety, and health standards to assure safe work environment for clients and all personnel.
Responsible for self-development.
Continually learn and enhance technical and interpersonal
Attend staff meetings/assigned training and complete required certifications, i.e. CPR, First Aid, etc."
We need to clean up incomplete sentences but preserve meaning. We'll turn each line into a bullet, fixing grammar where needed but not adding info. We'll keep as close as possible.
Better to group similar items? But we must preserve all substantive information; we can keep each bullet as a sentence.
We'll produce
- with
- for each duty.
Now Requirements: EQUIVALENT EDUCATION AND EXPERIENCE block:
"This position requires demonstrated ability to communicate and comprehend oral and written instructions and to provide services to clients without ethnic or social prejudices. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and people with disabilities. Must be able to utilize a range of interventions to work with clients with varying needs and levels of functioning. Must have the flexibility to work irregular hours and have the willingness to function as a team member. Computer skills required. Must pass all required background clearances in accordance with agency, County, State, and federal standards. CPR/First Aid certification is required within 90 days of employment. Completion and maintenance of all required training and health clearances."
We can turn into
- items.
Also PHYSICAL REQUIREMENTS block:
"Lift and move up to 50 pounds
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Climb stairs regularly
Physically able to safely maneuver weight distribution of a client in an emergency situation"
We could include under Requirements or maybe a separate section? The allowed headings include Requirements, Qualifications, Skills. Physical requirements could be part of Requirements. We'll include them under Requirements as bullet items.
Qualifications: maybe we could separate education/experience vs qualifications? But we have only one block; we could treat EQUIVALENT EDUCATION AND EXPERIENCE as Qualifications. But we also have Requirements maybe for skills? Actually we have SPECIFIC SKILLS REQUIRED separate. So we can map:
- Requirements: Physical requirements + maybe some baseline like computer skills, background clearance? But those are also in EQUIVALENT EDUCATION AND EXPERIENCE. To avoid duplication, we need to decide.
Better: Use Requirements for physical requirements and maybe mandatory certifications (CPR/First Aid, background clearances). Use Qualifications for education/experience and knowledge/abilities. Use Skills for specific skills list.
But the instructions: Use headings as examples; we can choose which to include. We need to avoid thin sections. Let's think:
We have:
- EQUIVALENT EDUCATION AND EXPERIENCE: includes abilities, knowledge, flexibility, computer skills, background clearance, CPR/First Aid, training maintenance.
- SPECIFIC SKILLS REQUIRED: Teamwork skills, Oral and written communication skills, Ability to assist other people, Organizational skills, Computer skills, Analytical and decision-making ability.
- PHYSICAL REQUIREMENTS: list.
Thus we could have:
Requirements: Physical requirements (maybe also CPR/First Aid and background clearance? but those are also in EQUIVALENT EDUCATION AND EXPERIENCE). However to avoid duplication, we could put CPR/First Aid and background clearance under Qualifications (since they are certifications). But we need to preserve all info.
Let's allocate:
Qualifications: EQUIVALENT EDUCATION AND EXPERIENCE (abilities, knowledge, flexibility, computer skills, background clearance, CPR/First Aid, training maintenance).
Skills: SPECIFIC SKILLS REQUIRED.
Requirements: PHYSICAL REQUIREMENTS.
That seems logical and avoids duplication.
Now Benefits: we have benefits description.
Pay: we have pay.
Schedule: we have hours.
Now About the role: we need to include WHO WE ARE, OUR MISSION, and PROGRAM AND LOCATION (excluding benefits/hours). Let's craft paragraphs.
We'll produce:
About the role
WHO WE ARE paragraph(s)
OUR MISSION paragraph
- for each duty.
Now Requirements: EQUIVALENT EDUCATION AND EXPERIENCE block:
"This position requires demonstrated ability to communicate and comprehend oral and written instructions and to provide services to clients without ethnic or social prejudices. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and people with disabilities. Must be able to utilize a range of interventions to work with clients with varying needs and levels of functioning. Must have the flexibility to work irregular hours and have the willingness to function as a team member. Computer skills required. Must pass all required background clearances in accordance with agency, County, State, and federal standards. CPR/First Aid certification is required within 90 days of employment. Completion and maintenance of all required training and health clearances."
We can turn into