Park Supervisor - Part-Time
The Cooper · Charleston, SC · 2 wk ago
On-siteAdministrativePart-time
Duties & Responsibilities
- Patrols Park grounds and facilities to ensure visitor safety, security, and compliance with park rules.
- Greet and assist visitors, providing information on points of interest, programs, and events.
- Leads educational and interpretive programs for diverse audiences, aligning with BHC’s guest service philosophy.
- Maintains accurate logs, daily activity reports, and incident records.
- Assists in the setup, logistics, and execution of park activations (e.g., yoga, children’s activities, live music) and major holiday events (e.g., Christmas Village, July 4th Celebration).
- Supports guest flow, crowd management, and safety protocols during events.
- Liaises with The Charleston Place and The Cooper Hotel when events are facilitated through BHC properties, ensuring seamless collaboration and integration of hotel guest experiences with park programming.
- Maintains brand presentation and décor standards during activations and ensures alignment with BHC’s ultra-luxury positioning.
- Enforces Park regulations, issuing warnings when necessary and collaborating with local law enforcement when required.
- Responds to emergencies, accidents, or incidents, coordinating first aid, evacuation, or law enforcement support.
- Participates in emergency preparedness drills and training sessions.
- Supervises Park associates, volunteers, and seasonal staff, providing daily directions and support.
- Provides feedback to the GM on staffing, scheduling, and guest service performance.
Requirements
- Minimum 2 years of experience in hospitality, luxury guest service, or park management required.
- Background in programming, public speaking, or guest education preferred.
- Event management or vendor coordination experience preferred.
- Must have a valid South Carolina driver’s license and a clean driving record.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently under minimal supervision and collaboratively as part of a team.
- CPR, first aid, or emergency medical responder certification preferred.
- High school diploma or equivalent required.
- Ability to work a flexible schedule including weekends, holidays, and occasional evenings.
Physical Requirements
- Must be able to lift equipment, supplies, etc. of at least 75 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
- Frequent outdoor work in all weather conditions, including the ability to navigate uneven or obstructed terrain.
- Possible exposure to wildlife insects, and natural hazards.
Benefits
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
BHC participates in E-Verify.