PARK SUPERINTENDENT II

Primary Responsibilities

• Oversee daily park operations, including facility maintenance, recreational programs, and visitor services.
• Implement state regulations, park policies, and environmental protection standards.
• Ensure trails, campsites, recreational areas, and park facilities are maintained to high standards.
• Aid in emergency preparedness and response planning, including visitor safety and weather-related incidents.
• Supervise facility staff, park interpreters, park rangers, maintenance staff, seasonal employees, and volunteers.
• Supervise staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents.
• Provide exceptional customer service to park visitors and address public inquiries.
• Oversee educational and recreational programs, ensuring alignment with conservation and heritage goals.
• Manage park reservations, special events, and group tours to enhance visitor experience.
• Aid in budget planning, expenditure tracking, and revenue generation activities.
• Maintain oversight of concessionaire agreements, fee collection, and park retail operations.
• Prepare operational reports, maintenance logs, and grant proposals to support park funding.
• Monitor natural habitats, wildlife populations, and resource conservation initiatives.
• Oversee invasive species management, land restoration, and ecological protection projects.

Knowledge And Skills

• Ability to supervise and train staff, delegate tasks, and resolve conflicts.
• Strong decision-making and problem-solving skills to address operational challenges.
• Experience in budget management, procurement, and operational planning.
• Excellent communication and interpersonal skills to engage with visitors and stakeholders.
• Strong public speaking and presentation skills for educational programs and outreach.
• Ability to handle visitor complaints and ensure a positive park experience.
• Knowledge of park operations, recreation management, and facility maintenance.
• Familiarity with environmental conservation laws, safety regulations, and state policies.
• Competence in basic financial management, reporting, and data analysis.
• Ability to operate maintenance equipment, vehicles, and tools safely.
• Understanding of hiking trail upkeep, wildlife management, and habitat preservation.
• Awareness and ability to respond to first aid, CPR, and emergency response protocols (training will be provided).

Minimum Qualifications

• At least three years of experience in park management, natural resource management, outdoor recreation administration, or a related field, including one year in a leadership capacity.
• N/A