Park Ranger Manager #JR-00669

Our Quest Virginia Beach Parks & Recreation is seeking a dynamic and experienced leader to serve as the Park Ranger Manager and lead the development of our new Park Ranger Unit. This is a unique opportunity to build and shape a new team dedicated to protecting Virginia Beach’s parks, facilities, and the millions of visitors who enjoy them.

About the role

We are looking for a collaborative and forward-thinking leader who is comfortable turning a vision into an operational Park Ranger Unit that reflects the high standards and values of Virginia Beach Parks & Recreation. The Park Ranger Manager will oversee formation and implementation of the Park Ranger Unit from the ground up, establishing the operational foundation, culture, and standards that will guide the program.

• Recruiting and hiring ranger staff
• Coordinating the purchase and deployment of vehicles and specialized equipment
• Developing standard operating procedures and training programs
• Establishing effective protocols for ranger operations, public engagement, safety, and incident response

Responsibilities

• Provide leadership and oversight of park safety and security operations, maintain a visible presence throughout parks, lead outreach and community engagement efforts, enforce park rules and regulations, and respond to incidents, emergencies, and public safety concerns
• Supervise Park Ranger staff to include hiring, training, evaluating, and discipline
• Conduct patrols as needed to support field operations
• Oversee citywide patrol operations, ensuring adequate staffing and coverage across all parks
• Coordinate and administer policies and procedures across the department, recommend revisions, and maintain consistency in enforcement operations
• Serve as primary liaison with Virginia Beach Police, Fire, EMS, and Sheriff’s departments for planning and emergency coordination
• Detain individuals in accordance with established procedures until law enforcement arrives
• Serve as on-site commander during critical field emergencies
• Oversee emergency readiness and response
• Represent the department at events, meetings, and public forums
• Lead outreach and community engagement strategies
• Manage budgets, equipment, vehicles, uniforms, incident trend analysis, reporting, policy updates, and strategic planning
• Design, oversee, and ensure compliance with training programs for the Park Ranger division
• Provide high-level decision-making affecting unit operations, emergency response, enforcement strategy, and policy implementation
• Ensure the maintenance of required certifications and operational readiness
• Perform other job duties requiring skills, knowledge, and physical requirements as demanded by those duties described or less

Preferences

• Supervisory experience as a Park Ranger or Police/Security management in a local, state, or federal agency

Schedule

This position is a 7-day a week operation and could include early mornings, evenings, weekends, and holidays. The position you are applying for is designated as Alpha I, requiring the selected candidate to work regardless of the City’s operational status. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Benefits

Employees who are new to the Virginia Retirement System are eligible for:

• Annual Leave and Sick Leave
• Medical, Dental, Vision, and Prescription Coverage
• Legal and Identity Theft Protection
• Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
• Commonwealth of Virginia 457 Deferred Compensation Plan (COV457)
• Basic Life Insurance
• Optional Life Insurance
• Wellness Programs
• Employee Assistance Program / Work-Life Services
• Paid Maternity/Paternity/Parental Care Leave

Additional requirements

• DMV Transcript: Yes
• CDL: No
• Drug & Alcohol Clearinghouse: Yes
• CPS Checks: Yes
• Physical: Yes
• Respirator: No
• Psychological Screening: Yes
• Polygraph: No
• At Will: No