Parent Support Specialist

Essential Functions

• Provides for the safety, stability and well-being of children and families served
• Provides 24 hour, 7 days a week crisis on-call support to assigned families
• Mets with assigned families to provide additional support to maintain the stability of children in the home
• Provides 60 hours of service delivery per month or as determined by program needs
• Aids parents in accessing resources throughout the community to meet child needs
• Regularly communicates with program staff
• Understands and follows program regulations when applicable
• Maintains regular communication with assigned families and staff
• Monitors and responds timely and appropriately to emails and phone calls
• Documents confidential information and accurately uploads into the electronic health record system
• Sets up and submits incident reports when appropriate
• Maintains good working relationships and facilitates communication with families and staff
• Provides parent training and support groups identified to assist in the stabilization of children
• Maintains strict confidentiality
• Delivers culturally competent, strengths-based services to children and families

Education, Experience, And Licensure

• Requires a high school diploma or general education diploma (GED)
• Requires at least two years of child welfare and/or family services experience
• Requires previous experience parenting a child with Serious Emotional Disturbance (SED), Substance Use Disorder (SUD), or co-occurring mental health diagnosis
• Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy
• Availability of reliable transportation is required for this position