Parent Partner/Case Manager

About the role

The Parent Partner / Case Manager will provide support and training to parents whose children are involved in intensive services including the Wrap-Around program and Intensive In-Home Behavioral Health Treatment (IIBHT). The Parent Partner is an individual who has experience parenting a child with behavioral health challenges. This position also provides overall case management and skills training to children and families as needed.

Qualifications

• Education and/or experience: Bachelor’s degree in social work, human services, counseling, psychology, or social services; or High School Diploma (or equivalent) plus a minimum of 5 years’ equivalent experience working with children and families, coordinating teams, and strength-based planning may be considered in lieu of the degree.
• Lived experience: Experience parenting a child who is a current or former consumer of mental/behavioral health services, or who has faced difficulties accessing education, health, and wellness services due to the child’s mental or behavioral health barriers.
• Recovery requirement: For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire.
• Licenses and certifications: QMHA-I required, or eligible to register for QMHA-R within one week of hiring with commitment and ability to obtain this certification within 6 months. Must maintain a valid Oregon Driver License (or ability to obtain one upon hire) and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age with no Type A violations in the past 3 years, or three or more Type B violations).
• Preferred: Bilingual in English/Spanish a plus.

Essential Functions

• Provides direct support to parents/caregivers involved in intensive treatment services.
• Partners with other members of the treatment team to ensure high-quality wraparound and intensive services are being provided.
• Participates in wraparound team meetings including child (if appropriate), family members, child/family supports, school representative, and other community partners (e.g., child welfare caseworkers, juvenile probation officers) when appropriate.
• Ensures family voice and choice in all phases of the process.
• Connects families to other families, support groups, and natural supports.
• Educates and encourages parents/caregivers about self-care activities.
• Assists family members in navigating systems.
• Supplies information about child-serving systems, children’s behavioral health and development, and community resources.
• Cultivates a stance of acceptance and empathic listening to the parents/caregivers.
• Supports family to identify their vision of what their family can be, the most important needs to achieve this future, and use their strengths and culture to get these needs met.
• Shares their own experiences to build relationships with and help families be successful.
• Facilitates problem-solving interventions with parents to explore and resolve barriers to plan follow-through.
• Models effective system, service, and team interactions and behavior.
• Provides training (in home, in clinic, or in the community) that will support the goals of the child and the family.
• Mentors families to improve their confidence and ability to advocate for and effectively manage the services and supports for their own family.
• Provides case management services as assigned.
• Provides additional skills training to youth and families as assigned.
• Completes documentation in client charts within agency stated timelines.
• Models and encourages direct, professional communication among staff members and community partners; facilitates development of positive staff/community support network.
• Demonstrates awareness and sensitivity in the delivery of consumer services as it relates to cultural and socio-economic characteristics of the population served.
• Participates in any training required for Wrap-Around and IIBHT and stays abreast of new administrative rules/statutes pertaining to these programs.
• Performs other related duties as assigned.

Pay

$23.18 – $30.41 per hour