Parent Coordinator - High School

About the role

The Parent Coordinator serves as the primary connection between Cristo Rey Jesuit High School Milwaukee and its parent and guardian community. This role ensures every family, regardless of background or circumstances, feels welcomed, respected, and engaged in the life of the school.

Responsibilities

• Serve as the primary point of contact and relationship-builder between the school and the parent and guardian community, fostering a culture of trust, welcome, and belonging.
• Cultivate relationships with families across all grade levels, with particular attention to first-generation school families and those who may face language or access barriers.
• Develop and maintain systems for tracking parent engagement, volunteer participation, and family communication touchpoints.
• Coordinate and manage all school-to-home communications, ensuring families receive timely, accurate, and culturally responsive information throughout the school year.
• Write, design, and distribute a monthly parent newsletter that highlights student achievements, upcoming events, academic resources, and school news.
• Maintain and update the parent communication calendar in coordination with school leadership and key departments.
• Partner with school staff to translate or arrange translation of key communications for Spanish-speaking families.
• Ensure parent access to school communication platforms (e.g., PowerSchool, TalkingPoints) with professionalism and consistency.
• Assist in planning, organizing, and implementing monthly parent meetings that are engaging, well-attended, and mission-aligned, including agenda development, logistics, presenter coordination, and follow-up communications.
• Coordinate quarterly student awards assemblies, including scheduling, honoree communications, program production, logistics, and family outreach to maximize attendance and celebrate student achievement.
• Support the planning and execution of additional family-facing events throughout the school year.
• Evaluate the effectiveness of parent engagement events and use feedback to continuously improve programming.
• Assist the school's admissions and academics teams in the successful execution of the Freshmen Summer Bridge program.
• Assist the school's Admissions team in supporting prospective families through the Milwaukee School Choice application process.
• Serve as a welcoming resource for incoming families navigating enrollment, student fees, and onboarding processes.
• Assist as needed in representing the school in community or school admission-related events.
• Supervise administrative assistants in the school's front office, providing day-to-day direction, coaching, and support to ensure consistent, high-quality customer service for all parents, students, and guests.
• Set and uphold clear standards of hospitality, professionalism, and responsiveness in the front office environment.
• Address front office operational needs and escalate issues to school leadership as appropriate.
• Aid the Principal with special projects, initiatives, and priorities as assigned, demonstrating flexibility and a service orientation throughout the school year.
• Assist the Academic Leadership Team with scheduling and implementing parent meetings and communication to address attendance, academic, and behavior concerns.
• Provide administrative and logistical support for school leadership and participate actively in the school's broader operational life.
• Model CRJ's core Ignatian values: treating all stakeholders with empathy and care; following through with commitments; communicating with integrity; expressing gratitude; and spreading optimism and joy.
• Approach personal and professional growth through a developmental lens; enthusiastically participate in professional development and formation; maintain confidentiality when warranted, seek and apply feedback from leadership and colleagues.
• Contribute fully, intentionally, and constructively to the broader school team - collaborating with integrity, humility, and joy to ensure the foundation of trust that will enable the community to accomplish its ambitious goals.
• Embrace the school's goals and results as the collective responsibility of the entire Cristo Rey community; seek opportunities to celebrate the school's accomplishments and recognize the contributions of colleagues.

Qualifications

• Minimum of two (2) years of experience in community engagement, family services, school administration, or a similar role.
• Bilingual in Spanish and English strongly preferred.
• Exceptional interpersonal and relationship-building skills, with demonstrated ability to connect with diverse families and communities.
• Strong written and verbal communication skills, including the ability to produce polished, professional written materials.
• Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency using technology to communicate and to produce newsletters, event materials, and parent-facing content (e.g., Google Workspace, Canva, or similar tools).
• Evidence of ability to further the school's unique Jesuit mission and serve students and families from under-resourced communities.