Paraplanner / Wealth Management Client Service Associate
NPAworldwide · Waukesha, WI · 4 wk ago
Customer Service$72/hrFull-time
About the role
The North Barrington office of this nationally recognized financial services firm, overseeing over $1 billion in client assets, seeks a Paraplanner / Wealth Management Client Service Associate to support advisor relationships and daily operations.
Responsibilities
- Serve as a primary point of contact for clients via phone, email, and in-person interactions
- Prepare materials for client meetings and annual reviews, including agenda packets, portfolio summaries, and planning documents
- Run reports and produce financial planning analyses to support advisor recommendations and client presentations
- Auxiliary in financial planning activities including data gathering, analysis, documentation preparation, and implementation of client recommendations
- Aid advisors with client relationship development and participate in client meetings in a technical support capacity
- Manage account opening, maintenance, and ongoing servicing with a focus on accuracy and timeliness
- Maintain CRM records, client follow-ups, and action items to ensure proactive client engagement
- Support daily operations including account processing, custodial coordination, billing, compliance reviews, and record management
- Assist with trading support, transaction processing, and coordination with custodians and external partners
- Maintain organized systems and processes to ensure efficiency, accuracy, and audit readiness
Requirements
- Two or more years of experience in a Paraplanner, client service or operations role within wealth management, supporting one or more financial advisors
- Prior experience in a paraplanning capacity, including financial plan, document preparation and advisor support
- Experience with MoneyGuidePro (financial planning), Tamarac (portfolio management and reporting), and Junxure (CRM and workflow management) or similar
- Familiarity with Pershing NetX360, NetX360+, Pershing X, or Wove
- Strong written and verbal communication skills with a client-first mindset
- Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
- Demonstrated integrity and understanding of fiduciary responsibility
- Self-motivated with the ability to work both independently and collaboratively
Qualifications
- Paraplanning experience, including financial plan, document preparation and advisor support
- Experience with MoneyGuidePro, Tamarac, Junxure, Pershing NetX360, NetX360+, Pershing X, or Wove
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities simultaneously
- Demonstrated integrity and understanding of fiduciary responsibility
Skills
- Financial planning software proficiency (MoneyGuidePro, Tamarac, etc.)
- CRM and workflow management tools (Junxure)
- Knowledge of financial planning principles and practices
- Excellent communication and interpersonal skills
Benefits
- Competitive base salary with eligibility for individual and firm-wide bonuses
- Comprehensive benefits including health, dental, vision, and life insurance
- 401(k) with employer match and flexible spending account
- Broad exposure to client service, financial planning support, and operations
- Collaborative, team-oriented culture
- Strong opportunity for long-term professional growth in a thriving practice
Pay
$65,000 to $80,000 DOE, bonus eligible
Schedule
Hybrid (4 days on-site / 1 day remote)