Jobs · Customer Service · Wisconsin

Paraplanner / Wealth Management Client Service Associate

NPAworldwide · Waukesha, WI · 4 wk ago
Customer Service$72/hrFull-time

About the role

The North Barrington office of this nationally recognized financial services firm, overseeing over $1 billion in client assets, seeks a Paraplanner / Wealth Management Client Service Associate to support advisor relationships and daily operations.

Responsibilities

  • Serve as a primary point of contact for clients via phone, email, and in-person interactions
  • Prepare materials for client meetings and annual reviews, including agenda packets, portfolio summaries, and planning documents
  • Run reports and produce financial planning analyses to support advisor recommendations and client presentations
  • Auxiliary in financial planning activities including data gathering, analysis, documentation preparation, and implementation of client recommendations
  • Aid advisors with client relationship development and participate in client meetings in a technical support capacity
  • Manage account opening, maintenance, and ongoing servicing with a focus on accuracy and timeliness
  • Maintain CRM records, client follow-ups, and action items to ensure proactive client engagement
  • Support daily operations including account processing, custodial coordination, billing, compliance reviews, and record management
  • Assist with trading support, transaction processing, and coordination with custodians and external partners
  • Maintain organized systems and processes to ensure efficiency, accuracy, and audit readiness

Requirements

  • Two or more years of experience in a Paraplanner, client service or operations role within wealth management, supporting one or more financial advisors
  • Prior experience in a paraplanning capacity, including financial plan, document preparation and advisor support
  • Experience with MoneyGuidePro (financial planning), Tamarac (portfolio management and reporting), and Junxure (CRM and workflow management) or similar
  • Familiarity with Pershing NetX360, NetX360+, Pershing X, or Wove
  • Strong written and verbal communication skills with a client-first mindset
  • Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
  • Demonstrated integrity and understanding of fiduciary responsibility
  • Self-motivated with the ability to work both independently and collaboratively

Qualifications

  • Paraplanning experience, including financial plan, document preparation and advisor support
  • Experience with MoneyGuidePro, Tamarac, Junxure, Pershing NetX360, NetX360+, Pershing X, or Wove
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail
  • Ability to manage multiple priorities simultaneously
  • Demonstrated integrity and understanding of fiduciary responsibility

Skills

  • Financial planning software proficiency (MoneyGuidePro, Tamarac, etc.)
  • CRM and workflow management tools (Junxure)
  • Knowledge of financial planning principles and practices
  • Excellent communication and interpersonal skills

Benefits

  • Competitive base salary with eligibility for individual and firm-wide bonuses
  • Comprehensive benefits including health, dental, vision, and life insurance
  • 401(k) with employer match and flexible spending account
  • Broad exposure to client service, financial planning support, and operations
  • Collaborative, team-oriented culture
  • Strong opportunity for long-term professional growth in a thriving practice

Pay

$65,000 to $80,000 DOE, bonus eligible

Schedule

Hybrid (4 days on-site / 1 day remote)

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