Paramedic - St. Luke's Woodlands & Vintage

Roles and Responsibilities

• Lobby Management:
• Vital Signs (VS) Monitoring: Ensure vital signs are updated in compliance with VS policy and ESI (Emergency Severity Index) scoring. Monitor for abnormal VS and address overdue notifications in EPIC (Narrator).
• Patient Visualization: Maintain continuous observation of patients in the lobby and newly arriving patients, ensuring timely identification of any change in condition. Assist in maintaining lobby order and safety.
• Workstation Access: Utilize laptops or WOWs (Workstations on Wheels) for real-time updates in EPIC.
• Aid in the application of appliances and splints to expedite the discharge process.
• Respond promptly to nurses or clinicians requesting assistance with DME.
• Work with PAS (Patient Access Services) staff to ensure patients sign necessary consents prior to triage or discharge.
• Maintain clear communication with the triage team via walkie-talkies or direct communication to minimize delays and optimize patient care.
• Monitor EPIC for unacknowledged orders, lab delays, sample collection issues, and radiology delays.
• Communicate identified delays to appropriate resources (charge nurse, triage nurse) and escalate to ED leadership if necessary.
• Aim for a goal of less than 10 minutes from door to EKG for applicable patients.
• Collaboration with the Triage Team:
• Collaborate with the triage team for tasks such as EKGs, IVs, blood draws, and vital signs.

Key Skills and Competencies

• Technical Skills: Familiarity with EPIC and other clinical software to monitor orders, delays, and patient progress.
• Communication: Strong verbal and written communication skills to facilitate seamless interaction with patients, nurses, and providers.
• Critical Thinking: Ability to recognize avoidable delays, identify escalation needs, and maintain proactive management of tasks.
• Teamwork: Work collaboratively with the ED team to enhance patient care and optimize workflow.

Qualifications

• Certified Paramedic with active licensure.
• Competency in US-guided IV placement (if applicable).
• Experience in an emergency department or similar high-paced clinical setting preferred.
• Physical stamina and adaptability to shift-based schedules.