Paramedic - Field Supervisor

Responsibilities

• Attend required management meetings.
• Assist the training department with continuing education and orientation as needed.
• Assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion.
• Collaborate with the communications department to maximize utilization of resources.
• Review, respond to, and report all incidents and accidents in accordance with company policy.
• Inspect field personnel, quarters, and units to ensure conformity with EMS standards.
• Collaborate with maintenance personnel to ensure safe vehicle performance.
• Initiate disciplinary actions in accordance with EMS operating procedures.
• Determine medical disposition of patients and medical facilities utilized; secure patients into ambulances, monitor conditions en route to the hospital, provide continued medical care and treatment, and apply knowledge of Paramedic Division destination policies.
• Assist the Shift Supervisor with daily duties and act as second‑in‑command when required.
• Perform all duties assigned by the Operations Manager or Director of Operations.
• Review the daily schedule and address gaps and needs during the workday.
• Maintain supply system management: inventory, request, receive, stock, and issue medical and office supplies.
• Maintain operational fleet status and communicate updates with the Operations Manager, including daily vehicle checkout sheets.
• Ensure all crews complete ePCRs in a timely fashion per company policy.
• Handle hospital and customer complaints.
• Serve as a “production” team member with administrative responsibilities.

Qualifications

• Current State EMT‑P certification or enrollment in a Paramedic course/class.
• Minimum of 1 year experience as a Field Training Officer (FTO).
• Completion of Emergency Vehicle Operations Certification (EVOC) class.
• Basic computer skills.

Knowledge, Skills, and Abilities

• Knowledge of methods and techniques for providing on‑site emergency medical services.
• Knowledge of company medical director‑approved protocols and standing orders.
• Ability to read and interpret local maps.
• Ability to complete multiple, simultaneous, and rapidly emergent tasks.
• Ability to read and understand medical terminology.
• Ability to write reports and correspondence.
• Ability to present information effectively and respond to questions regarding patient care, EMS operations, and customer service issues.
• Proficiency with personal computer systems, including PCR reporting, email, and MDT applications.
• Ability to represent the company and team members as an EMS professional.

Physical Requirements

• Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Frequent standing and walking.
• Occasional sitting, climbing, standing, or balancing.
• Frequent lifting and/or moving up to 180 lb; occasional lifting and/or moving up to 300 lb with assistance.
• Vision requirements: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Environment

Due to the nature of EMS care, employees may be exposed to inclement weather, potentially hazardous conditions, psychological stressors, diseases, and other illnesses. Frequent interruptions, work pressure, difficult personalities, and irregularities in work schedule are expected. Employees face continually changing deadlines while performing job duties. Attendance at meetings outside regular working hours may be required. Periods without sleep, food, or breaks may occur as determined by call load.

FLSA Status: Non‑Exempt.