Paralegal, Contract Administration - Charlotte, NC

Job Responsibilities

• Manages the full contract lifecycle for commercial agreements, from intake, drafting, review, negotiation support, and execution through archiving
• Maintains and continuously improves the contract management system, including data integrity, template libraries, workflow configuration, and documentation in compliance with internal policies, audit requirements, and applicable regulatory standards
• Designs, implements, and administers a centralized Request for Quote (RFQ) management process for the North American commercial organization, ensuring consistency, efficiency, and compliance across all submissions
• Develops and maintains contract reporting, dashboards, and metrics to support Legal Operations and senior leadership decision-making
• Leads contract administration special projects as assigned by the Associate General Counsel or General Counsel
• Assists in the integration of contract administration activities into broader Legal Operations processes and systems
• Collaborates with cross-functional stakeholders to gather, coordinate, and validate RFQ responses, ensuring timely, accurate submissions while proactively identifying and escalating non-standard terms, contractual risks, and compliance concerns
• Serves as the primary point of contact for contract-related inquiries, providing legal and contractual support to the North American commercial organization on routine contracting and RFQ matters
• Supports pricing programs, customer agreements, and promotional terms by ensuring alignment between commercial objectives and contractual documentation
• Supports the development and rollout of contract templates, playbooks, and standardized clause libraries
• Ensures contracts comply with the applicable laws, regulations, and company policies
• Identifies potential contractual risks and escalates issues appropriately
• Supports compliance initiatives, audits, and regulatory reviews

Education

• Associate’s degree or paralegal certificate required (ABA-approved program preferred); bachelor’s degree preferred.

Years and Type of Experience

• 5+ years of experience in a corporate legal department or law firm, with significant experience in contract administration or contract lifecycle management
• Experience supporting commercial, procurement, or technology transactions in a regulated industry is strongly preferred

Key Skills, Knowledge & Capabilities

• Strong understanding of contract law fundamentals and commercial agreement structures (NDAs, MSAs, SOWs, distribution agreements), as well as familiarity with commercial pricing structures, promotional terms, or customer agreement frameworks
• Demonstrated ability to draft, review, and redline routine commercial contracts using approved templates and playbooks
• Business acumen with the ability to understand commercial objectives, anticipate downstream contract implications, and communicate legal concepts in practical terms to non-legal stakeholders; experience in a commercial or sales-adjacent environment a plus
• Experience with contract lifecycle management systems and legal operations tools; ability to support reporting, dashboards, and data integrity
• Strong analytical, organizational, and project management skills with high attention to detail
• Ability to work independently, manage competing priorities, and proactively resolve issues as they arise
• Excellent written and verbal communication skills; comfortable interfacing with stakeholders across multiple levels and functions
• Proficiency in Microsoft Office applications and e-signature tools
• Ability to maintain strict confidentiality and exercise sound judgment
• Ability to travel less than 10% of the time