Paralegal/ Case Manager

About the role

We are looking for a detail-oriented Paralegal/Case Manager to support a busy legal-focused operation in Boca Raton, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys managing active files, communicating with attorneys and clients, and keeping matters moving efficiently in a high-volume setting. The person in this role will balance relationship management, document coordination, and case follow-through while contributing to a responsive and organized team environment.

Responsibilities

• Develop and maintain productive working relationships with attorneys, brokers, clients, and other referral partners to support ongoing case activity.
• Conduct initial conversations with prospective clients and new leads, gathering key information needed to open and assess files.
• Collect, review, and organize medical, legal, and supporting records needed for case evaluation and underwriting review.
• Prepare complete case packages and submit materials accurately so files can advance without unnecessary delays.
• Track file progress closely, follow up on missing items, and resolve outstanding issues to keep matters moving forward.
• Research case details and obtain additional documentation when further support is needed for review or decision-making.
• Maintain precise case notes and update internal databases with current information, status changes, and required records.
• Manage multiple active matters at once while meeting deadlines, service expectations, and quality standards.