Palliative Oncology Nurse Navigator

About the role

As a Thyme Care Palliative Care Nurse Navigator, you'll be a vital clinical resource for our members with serious illness and their care network, conducting conversations about goals and values, advance care planning, and palliative care via phone, email, and video communication.

You will conduct comprehensive symptom assessments, support members with serious illness longitudinally, and facilitate end-of-life care discussions, when appropriate. You will actively engage with members, addressing clinical issues and efficiently managing any escalations that arise.

Responsibilities

• Conduct comprehensive symptom assessments and support members with serious illness longitudinally.
• Facilitate end-of-life care discussions, when appropriate.
• Address clinical issues and manage escalations efficiently.
• Engage with members, prioritizing empathy and active listening in every interaction.
• Collaborate with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.
• Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.
• Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.
• Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.
• Be available for urgent clinical escalations and provide clinical consult support as required.

Requirements

• An active, unrestricted compact Registered Nurse (RN) license is required, in addition to New York, Illinois and/or Michigan licensure preferred.
• Degree in Nursing (ADN or BSN) required; BSN preferred.
• At least 5 years of nursing experience, including 3 years in outpatient palliative care and/or home hospice taking care of oncology patients and their caregivers.
• Certifications: Exceptional, although not required, a Certified Hospice and Palliative Nurse (CHPN) or oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM).

Qualifications

• Experience in outpatient palliative care and/or home hospice taking care of oncology patients and their caregivers.
• Proven ability to multitask and thrive in fast-paced environments.
• Meticulous organization in communications and documentation.
• Effective communication skills, including active listening and building rapport.
• Ability to adapt to change and ambiguity.

Skills

• Strong clinical judgment and problem-solving skills.
• Excellent interpersonal and communication skills.
• Proficiency in using Thyme Care systems and tools.

Benefits

Thyme Care offers a competitive compensation package, including a pay rate of $46.35/hour for a non-exempt, full-time position. Additional benefits may include:

• Flexible schedule, including occasional Saturday coverage.
• Compensation for up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
• Phased-in OCN certification requirement within 2 years of hire.
• Fluency in Spanish, both written and verbal, is preferred.

Pay

$46.35/hour

Schedule

Shifts are 11:30 - 8 EST, with occasional Saturday coverage.