Paint Specialist

About the role

Build and maintain relationships with PBE customers to drive consistent and profitable sales growth. Lookup and mix custom OEM colors, provide technical assistance, and utilize PBE sales tools to deliver high-level service.

Responsibilities

• Develop strong relationships with PBE customers, both retail and professional.
• Offer color matching expertise and paint product selection advice.
• Identify OEM paint codes, enter formulas, and mix/tint paint according to manufacturer specifications.
• Maintain the mixing room, scales, mixing machines, and paint counter, ensuring a clean and safe environment.
• Manage PBE inventory, including checking in and putting up stock, conducting cycle counts, and collaborating with the Store Manager to add new products and remove dead inventory.
• Implement a weekly call schedule and submit monthly call summaries to the District Manager.
• Coordinate and route Delivery Specialists to ensure efficient service.
• Promote company customer service programs and assist in gathering information for labor claims or PBE warranties.
• Stay updated on PBE industry news, processes, and products, including EPA and OSHA regulations and compliance.
• Promote PBE sales tools and assist in ensuring professional customers have correct pricing.
• Provide superior service to professional PBE customers through teamwork with Territory Sales Managers.

Requirements

• Strong communication skills, both verbal and written.
• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service skills.
• Ability to multitask and handle customers on the phone and in the store simultaneously.

Qualifications

• Fluency in multiple languages, particularly Spanish, is highly desired.
• Desired automotive paint and body knowledge or experience.
• Technical schooling preferred.

Skills

• Strong communication skills.
• Quick alphanumeric sequence matching ability.
• Outstanding customer service skills.
• Ability to multitask.

Benefits

Competitive wages and paid time off. Stock purchase plan and 401(k) with employer contributions. Medical, dental, and vision insurance with optional flexible spending account (FSA). Team member health/wellness programs. Tuition educational assistance programs. Opportunities for career growth.

Pay

Competitive starting day one.

Schedule

Starting day one.

Company Information

O'Reilly Auto Parts has a proven track record of growth and stability. We believe in a strong promote-from-within philosophy and encourage career growth within the organization. Equal opportunity employer. No discrimination based on race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics), or another protected status as defined by local, state, or federal law, as applicable.