PADEL CLUB MANAGER

We are actively looking for an entrepreneurial and hands-on Padel Club Manager to lead the daily operations and commercial performance of one of our US padel centers, in Los Angeles. Position Overview The Padel Club Manager is fully responsible for the operations, team leadership, financial performance, and community development of the center, including padel courts, pro shop, food & beverage, events, and local partnerships. You will ensure a premium customer experience aligned with Mouratoglou standards, while driving revenue growth and building a strong local padel community. Key Responsibilities Operations & Customer Experience Oversee daily operations: courts, front desk, pro shop, bar/F&B, locker rooms, and common areasEnsure safety, cleanliness, maintenance, and compliance with US regulationsImplement Mouratoglou operational procedures and quality standardsOptimize court scheduling, utilization, player flow, and programmingHandle customer feedback, issues, and service recoveryCoordinate vendors, cleaning, and maintenance providers Team Leadership & HR Lead a multidisciplinary team (front desk, coaches, F&B staff, contractors)Recruit, train, coach, and evaluate employeesBuild schedules, support payroll, and ensure local HR complianceDevelop a culture of excellence, hospitality, and teamworkCreate a positive, motivating work environment Financial & Administrative Management Contribute to annual budget preparation and executionTrack and analyze KPIs: revenue, margins, costs, EBITDA, court occupancyOversee cash handling, invoicing, reporting, and internal auditsManage purchasing, suppliers, inventories (pro shop & bar)Optimize costs while maintaining a premium experience Business Development & Partnerships Grow revenue through:Court bookings, coaching programs, events & tournamentsPro shop and bar salesCorporate offers (privatizations, memberships)Develop partnerships with local businesses, universities, and sports communitiesLead the organization of leagues, clinics, tournaments, youth programs, and social events Local Marketing & Brand Representation Execute local marketing initiatives in coordination with central teamsBuild and engage the local community (events, social media, on-site activation)Ensure brand consistency across the facility and communicationsAct as a brand ambassador for Mouratoglou Padel in the region Profile A first successful experience managing a sports facility or hospitality venueStrong leadership, operational, and commercial mindsetExperience playing or coaching padelFinancially literate with experience managing KPIs and budgetsDemonstrated capacity to sell, develop, and manage a profit center end-to-endCustomer-centric, hands-on, and entrepreneurialPassion for racket sports (padel experience is a strong plus)Comfortable working evenings and weekends as requiredMust have authorization to work in the US.