PACT Supervisor

About the Organization

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Vision: As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Mission: Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

Responsibilities

• Establishes, administers, and directs the program of Assertive Community Treatment (ACT), a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illnesses.
• Supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients.
• Has full clinical, administrative, and supervisory responsibility to the team.
• Monitors and oversees all team operations, leads regular team clinical meetings, and supervises all PACT team members (excluding psychiatric care provider), on a weekly basis through group and/or individual supervision (each supervision must be at least 20 minutes in length).
• Oversees staff scheduling to assure appropriate coverage for day, evening, weekend, holiday shifts, and on-call hours.
• Is responsible for outreach and recruitment in the community and development of strong connections to referral sources; leads the screening process for referrals, ultimately determining whether clients meet admission criteria for the program.
• Leads staff recruitment, interviewing, hiring, orientation, and performance reviews.
• Provides direct services to clients and/or natural supports, approximately 8 hours a week.
• When serving in the role of “primary,” takes the lead on pulling together the Integrated Assessment, team case conceptualization, and treatment planning.
• Initiates and maintains relationships, in coordination with other staff, with law enforcement, other human services agencies, and informal community resources (e.g., landlords, employers).
• Provides symptom education for clients and natural supports, as well as assistance in developing healthy coping strategies/symptom management skills.
• Connects natural supports with resources, such as the local NAMI chapter.
• Provides services to clients in the community and in facilities, such as jail, E&T, ED, etc. Services include the use of empirically-based psychotherapies, case management, and psychiatric rehabilitation.
• May also lead comprehensive assessments, treatment planning, and crisis planning for clients for whom they are the primary clinician.
• Maintains a working knowledge of crisis intervention techniques and can access and coordinate with appropriate crisis intervention resources in the community, especially if hospitalization is required.
• Provides cross training on empirically supported psychotherapies and models these skills for other team members.
• Must be amenable to municipal travel for community visits and outreach and be able to work non-conforming hours to meet with clients/provide services.

Requirements

• MHP required; master’s degree in nursing, social work, psychiatric rehabilitation, or psychology preferred.
• Licensed in the State of Washington as a LMHC, LMFT, or LICSW preferred.
• Strong clinical skills and experience providing treatment to persons with severe and persistent mental illnesses.
• Three years’ experience in diagnostic screening and assessment or care of individuals of psychotic disorders, and expertise in working with individuals with schizophrenia-spectrum disorders, and their families, utilizing empirically-based psychotherapies such as CBT for psychosis (CBTp) and Acceptance and Commitment Therapy (ACT) preferred.
• Clear understanding of the characteristics and problems of adults with severe and persistent mental illnesses and be knowledgeable about the ACT model.
• Qualified Approved Supervisor for training in chemical dependency and/or mental health preferred, but not required.
• Skills and competence to establish supportive trusting relationships with persons with SMI. Respect for client rights and personal preferences in treatment are essential.
• Valid Driver’s license for the state of Washington.

Work Environment

Working hours are spent indoors in offices or meeting rooms or in the community meeting with patients in their homes or health clinics. Occasional supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities may be required.

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers to manipulate writing utensils and keys on a keyboard. The employee is occasionally required to stand, walk, reach with hands or arms, stoop, kneel, crouch or lift and/or move a maximum of 15 lbs.

Personal contacts are with members of the treatment team, patients, significant others of the patients, administrative, supervisory and clerical personnel, employers, representatives of various community agencies specializing in the treatment of chemical abuse, related community representatives including lawyers, parole officers, and other court officials. All personal contacts are carried out in accordance with federal and state statutes, laws and regulations dealing with the confidentiality of alcohol and drug dependent client records.

Pay

$36.00 - 39.00/hr, DOE

Benefits

Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being.

• Multiple options for medical, dental, and vision coverage for employees and their eligible dependents.
• Employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options.
• 401(k) retirement plan for full-time employees and eligible part-time employees.
• Generous paid time off (PTO) at competitive accrual rates that increase with years of service.
• Paid holidays and personal holidays.