Packaging Coordinator

About the role

King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more. We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet.

Responsibilities

• Maintain packaging specifications, item master data, project documentation, and related records within PLM, ERP, SharePoint, Smartsheet, and other applicable systems.
• Coordinate packaging development, sustainability, commercialization, and continuous improvement projects under the direction of the Packaging Manager.
• Develop and maintain project plans, timelines, trackers, status reports, and supporting documentation to facilitate project execution and stakeholder communication.
• Support packaging testing activities, including sample coordination, laboratory logistics, scheduling, documentation, and record retention in accordance with ASTM and ISTA standards.
• Compile, analyze, and summarize packaging performance, sustainability, testing, and project data to support recommendations and decision-making.
• Document testing methodologies, results, conclusions, corrective actions, and project outcomes in accordance with internal standards and best practices.
• Research packaging materials, technologies, suppliers, and sustainability trends to support innovation, evaluation, and continuous improvement initiatives.
• Coordinate supplier communications, sample requests, material tracking, and follow-up activities to support packaging evaluations and projects.
• Collaborate with cross-functional teams and external suppliers to implement packaging changes, maintain change control documentation, and support project execution.
• Develop and maintain pallet patterns, load configurations, shipping diagrams, and packaging artwork, labeling, dieline, and proof documentation to support efficient and compliant distribution across wholesale, retail, and club sales channels.

Requirements

• Bachelor’s degree in packaging or a related field preferred; equivalent relevant experience may be considered in lieu of a degree.
• 0–2 years of relevant experience, including internships, co-ops, administrative coordination, project coordination, packaging, quality, sourcing, operations, or entry-level technical roles.
• Foundational understanding of packaging materials, documentation, project tracking, data entry, or testing processes preferred.
• Experience working in a cross-functional environment preferred.

Competencies

• Organization and Follow-Through: Maintains accurate documentation, trackers, timelines, and project records; follows up on open items and keeps work moving.
• Attention to Detail: Ensures accuracy in specifications, data summaries, testing records, pallet pattern documentation, and status updates.
• Communication and Collaboration: Communicates clearly with cross-functional partners and summarizes technical information in a clear, practical way.
• Data and Documentation Accuracy: Compiles, reviews, and summarizes data to support packaging performance, sustainability, testing, and decision-making.
• Curiosity and Continuous Learning: Builds knowledge of packaging materials, sustainability practices, testing methods, and internal standards.
• Problem Solving: Identifies documentation gaps, project risks, discrepancies, or follow-up needs and escalates appropriately.
• Adaptability: Responds effectively to shifting project needs, timelines, and stakeholder requests.

Success Factors

• Genuine enthusiasm for King Arthur’s mission and products and a commitment to living our values.
• Demonstrates a strong sense of community by actively engaging and volunteering.

Physical Requirements/Work Environment/Safety

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Ability to work for prolonged periods at a desk, both in a home office and onsite, using a computer and other standard office equipment.
• Regular use of computer keyboard, mouse, and video conferencing tools.
• Ability to communicate effectively in person, over the phone, and through digital platforms.
• Occasional standing, walking, bending, or reaching within the office environment.
• May occasionally be required to lift or move items up to 40 pounds.
• Visual acuity needed for reviewing documents, spreadsheets, and data on screens.

Work environment

• Indoors, a normal office environment with little exposure to excessive noise, dust, or temperature changes.
• This role operates in a professional office environment where most work is performed at a desk.
• Remote work environment that meets KAB standards for work safety.

Safety

• Understands that safety is the responsibility of everyone at the organization and is responsible for adhering to/providing work in a safe and ergonomic manner, identifying unsafe conditions and correcting conditions immediately or reporting them promptly.
• Participates in safety and compliance training and safety and health programs.

Schedule

Hybrid combining working from home and onsite in White River Junction, Vermont roughly once per quarter. Ideal candidates will be located within 120 miles of our offices.

Pay

$50,900 to $69,300 annual salary; commensurate with experience.

Benefits

• Medical, dental, vision
• Company paid short- and long-term disability
• Life insurance
• Paid parental leave
• Paid time off to rest
• Paid holidays
• 401(k) with a company match
• 40 paid volunteer hours a year
• Profit sharing
• Participation in the Employee Stock Ownership Plan (ESOP)