Packaging Components Sales Representative

Territory

Washington, Oregon, California, Nevada, Utah, Arizona

Responsibilities

• Identify and pursue new business opportunities through research, cold outreach, networking, and industry events.
• Conduct customer visits to explore growth potential and increase sales.
• Absorb customer needs and propose customized product solutions.
• Prepare and deliver technical and commercial proposals.
• Serve as the main point of contact for distributors and end users.
• Resolve customer inquiries and complaints efficiently and professionally.
• Aid in logistics, customs processes, order tracking, and delivery coordination.
• Thoroughly document all customer details and sales progress in Salesforce CRM.
• Guide customers in the design, installation, and setup of transverse jaws for packaging machines.
• Troubleshoot sealing issues and recommend performance improvements.
• Collaborate with the internal engineering team for product modifications and design approvals.
• Communicate customer feedback to engineering and production to ensure timely deliveries.
• Assist with administrative duties such as invoicing and documentation.
• Cook up with logistics to meet customer-specific shipping and delivery requirements.

Requirements

• 2–5 years in technical support, maintenance, or roles related to packaging machinery (e.g., horizontal/vertical form-fill-seal machines, transverse jaws).
• Solid understanding of packaging machine components and mechanical systems.
• Ability to interpret and validate technical drawings; CAD experience (AutoCAD, SolidWorks) is an asset.
• Ability to accurately measure and document mechanical components.
• Strong analytical and problem-solving skills, particularly with sealing issues.
• Excellent communication, customer service, and negotiation skills.
• Self-motivated and comfortable with frequent travel (50% +/-).

Qualifications

• Education: Bachelor's degree in Mechanical Engineering, Packaging Technology, or a related field.
• Experience: 2–5 years in technical support, maintenance, or roles related to packaging machinery (e.g., horizontal/vertical form-fill-seal machines, transverse jaws).
• Skills: Solid understanding of packaging machine components and mechanical systems; ability to interpret and validate technical drawings; CAD experience (AutoCAD, SolidWorks); ability to accurately measure and document mechanical components; strong analytical and problem-solving skills, particularly with sealing issues; excellent communication, customer service, and negotiation skills; self-motivated and comfortable with frequent travel (50% +/-).

Skills

• Technical Support
• Customer Service
• Problem Solving
• Communication
• Customer Relationship Management
• Technical Proposal Writing
• Product Sales
• Field Service
• Logistics Coordination
• Engineering Collaboration
• Sealing Issues Troubleshooting

Benefits

• Total Compensation: Base Salary ($55,000-$70,000) + Commission Potential ($15,000-$50,000)
• Comprehensive Medical/Dental Programs
• Lifetime Eligibility for Life Insurance
• Broad Paid Time Off Program
• Rigorous Retirement Savings Plan with Company Match
• No Waiting Period for Benefits

Pay

Base Salary: $55,000-$70,000

Commission Potential: $15,000-$50,000

Schedule

Frequent travel (50% +/-)

Company Information

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.