Package Handler

About the role

The Package Handler will be responsible for efficiently managing the receipt, storage, and delivery of packages and mail for a high-end residential condominium community. This position plays a vital role in ensuring seamless operations and delivering excellent customer service to full-time residents. The ideal candidate will have strong organizational skills, attention to detail, and a service-oriented attitude to maintain the quality and integrity of package management services.

Responsibilities

• Receive and log deliveries of packages, mail, and other deliveries for residents into the property management system.
• Notify residents of incoming packages and facilitate the timely and accurate delivery of items.
• Store packages securely in designated areas, ensuring they are organized and easily accessible for retrieval.
• Deliver packages to residents’ units or assist them in picking up items from the storage area.
• Maintain the package room or storage area in a neat, organized, and secure manner.
• Handle special requests from residents, such as scheduling deliveries, sending out packages, or coordinating with delivery services.
• Assist with concierge duties as needed, including answering questions and providing information to residents.
• Maintain records and logs of all transactions related to deliveries and report any discrepancies or issues to the management team.
• Coordinate with building staff and external delivery services to manage bulk deliveries or large items.
• Follow security procedures to ensure that all packages are handled and delivered safely.
• Support the concierge team in creating a welcoming and service-focused environment for residents.

Requirements

• High school diploma or equivalent required.
• Prior experience in a package handling, concierge, or customer service role is preferred.
• Strong organizational and time management skills.
• Ability to lift and move packages up to 50 lbs.
• Familiarity with package tracking systems and basic computer skills.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to work independently.
• Positive, service-oriented attitude with a commitment to resident satisfaction.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Pay

$18.54 per hour

Schedule

Thursday - Saturday, 7am to 3pm