P4 Rx Intern ($26/ hr)

About the role

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Responsibilities

• Support and work with all pharmacy staff to achieve outstanding pharmaceutical care and business outcomes.
• Actively assist the pharmacist, under their direct supervision, with the filling of new, refill and transfer prescriptions in accordance with current laws, ethical standards, and company policies.
• Maintain confidentiality of customer and company information.
• Thoroughly understand and operate the pharmacy register, computer software and voice messaging system.
• Maintain an atmosphere of enthusiastic customer focus both in person and on the telephone.
• Absorb and apply training to everyday pharmacy practice.
• Initiate prescription renewal requests to prescribers via telephone call or fax where applicable by law.
• Understand and participate in pharmacy inventory control procedures, including special requirements for controlled substances.
• Receive and obtain information needed on written prescriptions or telephoned refill requests from customers where applicable by law.
• Complete customer purchases in accordance with established store procedures, including verifying customer's name, date of birth, address and expected quantity of prescriptions at time of pickup.
• Relay specific communications between the customer, fellow technicians, and pharmacists to maintain solid communication within the department.
• Maintain an atmosphere of enthusiastic customer focus both in person and on the telephone.
• Assist in maintenance of third-party prescription information and resolution of rejected claims.
• Share in responsibility for department maintenance and cleanliness by maintaining the quality of department's appearance and presentation.
• Maintain and assist with ordering pharmacy department supplies (e.g., bottles, bags, labels, staples, etc.).
• Observe, adhere, and understand all company policies and Company Standard Practices.
• Always maintain a neat, well-groomed personal appearance and comply with company personal appearance and pharmacy dress code policies.
• Support company safety standards. Communicate any need for equipment repairs, or maintenance work needed. Keep work area free of debris and safety hazards.
• Treat all co-workers with fairness, dignity, and respect.
• Foster a positive and enthusiastic environment to retain associates and customers.
• Perform all other duties as assigned.

Requirements

• State-Specific Pharmacy Intern License
• Successful completion of criminal background check and drug testing as required.
• Obtain and maintain current state license as required.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Effective time management skills and sense of urgency.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective interpersonal skills and a desire to work in a team environment.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task in a stressful environment.
• Open schedule availability, including nights, weekends, and holidays.
• Must be able to work with minimal supervision to prioritize multiple minor projects while maintaining customer focus.
• High levels of integrity, professionalism, and confidentiality.
• Promote and participate in initiatives to grow the pharmacy business as required.

Qualifications

• State-Specific Pharmacy Intern License
• Successful completion of criminal background check and drug testing as required.
• Obtain and maintain current state license as required.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Effective time management skills and sense of urgency.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective interpersonal skills and a desire to work in a team environment.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task in a stressful environment.
• Open schedule availability, including nights, weekends, and holidays.
• Must be able to work with minimal supervision to prioritize multiple minor projects while maintaining customer focus.
• High levels of integrity, professionalism, and confidentiality.
• Promote and participate in initiatives to grow the pharmacy business as required.

Skills

• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Effective time management skills and sense of urgency.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective interpersonal skills and a desire to work in a team environment.
• Excellent problem-solving skills and attention to detail.
• Ability to multi-task in a stressful environment.
• Open schedule availability, including nights, weekends, and holidays.
• Must be able to work with minimal supervision to prioritize multiple minor projects while maintaining customer focus.
• High levels of integrity, professionalism, and confidentiality.
• Promote and participate in initiatives to grow the pharmacy business as required.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Professional development opportunities.
• Employee discounts on store merchandise.
• PTO and paid time off.

Pay

Competitive salary based on experience and qualifications.

Schedule

Variable schedule available, including evenings, weekends, and holidays.