P&C Senior Business Analyst

About the role

The Senior Business Analyst plays a critical role in optimizing People & Culture processes by translating complex business needs into clear, actionable requirements. This role leads stakeholder engagement activities, including workshops and interviews, to gather and prioritize requirements, and develops key project artifacts such as business requirements documents and process maps.

Core Responsibilities

• Conduct detailed business analysis to define requirements for validated & prioritized enhancement requests. This includes leading workshops, conducting stakeholder interviews, and ensuring all requirements are fully documented, prioritized, and approved.
• Identify and document business processes, creating process maps that illustrate the relationship between the operating model and technology platforms.
• Develop and leverage key project artifacts such as Business Requirements Documents (BRDs), process maps, and regional playbooks to facilitate requirements sessions and inform solution design.
• Assess configuration options provided by enablement teams (e.g., Technology) to meet business needs and collaborate to support solution design and configuration.
• Leverage deep subject matter expertise in People & Culture (P&C) functions and a robust understanding of the HRIS landscape to determine how existing processes and platforms can be leveraged to support future state requirements.
• Lead collaboration with global P&C Centers of Excellence (CoEs) and enablement teams to align on scope and sequencing recommendations. Identify potential upstream & downstream risks and impacts of optimizing processes and supporting systems.
• Support testing efforts by partnering with enablement teams (e.g., Technology) and end users and contribute to effective change management.
• Collaborate with project managers and internal teams to support the creation of training materials and communication plans for end-users.

Requirements

• 5+ years of business analyst experience
• 3+ years demonstrated work experience in core human resources functions
• Experience in developing business requirements and mapping business processes in mapping software such as Visio or Lucidchart for large and complex processes
• A strong understanding of the HRIS landscape & service platforms (Workday, Avature, Dayforce, Docebo, ServiceNow)
• Experience working with both agile and waterfall delivery methodologies
• Strong facilitation & stakeholder management skills
• Proven written and verbal communication skills
• Advanced analytical and problem-solving skills

Additional Notes

• Authorization to work in USA is required for this role.
• Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.
• Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.