Owner Relations Representative – Beaver Creek Timeshare

$1,000 hiring bonus! On-site role in Avon, CO offering $27–$28/hour plus commissions.

About the role

East West Hospitality is seeking an Owner Relations Representative to join our high-performing team in our newly renovated Seasons Building office in Avon—at the base of Beaver Creek Mountain. Our Owner Relations team supports property owners across Vail Valley, the Roaring Fork Valley, and Tahoe. If you thrive in a fast-paced environment, love providing top-tier customer service, and can juggle details like a pro, this is your chance to build lasting relationships while working alongside supportive, professional colleagues.

Responsibilities

• Professional communication with owners from high-end fractional and timeshare properties.
• Provide ownership guidance and reservation assistance via phone calls and emails in a timely fashion.
• Work in conjunction with resort managers and staff, accounting, as well as external organizations.
• Assist with rental management, owner billing, and ownership transfers.

Requirements

• Legally authorized to work in the United States on an ongoing basis, without a specific end date.
• Bachelor’s degree or 1–2 years of relevant professional experience.
• Strong commitment to exceptional customer service with clear and professional communication across written, phone, and email interactions.
• Highly organized and detail-oriented, able to juggle multiple priorities while maintaining accuracy and follow-through.
• Comfortable using Microsoft Office and other standard business applications.
• Adaptable to a variety of tools and systems, thriving in dynamic environments during both fast-paced peak periods and seasonal, steady-paced settings.

Benefits

• Onsite parking in Avon, just steps from the Riverfront Gondola.
• Access to Travel Exchange and ski/mountain bike breaks.
• Winter Incentive Program for full-time employees.
• Generous Paid Time Off.
• Three Health Insurance plans, plus Dental, Vision, & Accident Insurance, and Life Insurance for full-time staff.
• 401(K) Plan with a discretionary employer match.
• Career Development Trainings.
• Discounted Gym Memberships at The Athletic Club Westin.
• Discounts at Eye Pieces and corporate discounts through Perk Spot.
• Sabbatical Program.
• $500 Referral Program.

Pay

$27–$28/hour plus a Rental Revenue Incentive. $1,000 hiring bonus: first half paid after 30 days, second half after 90 days.

Schedule

Full-time, year-round. Monday–Friday, 8:30 AM–5:00 PM.