Overnight Valet Attendant (Part-Time)
Kimpton Hotels & Restaurants · Phoenix, AZ · 3 mo ago
Customer ServicePart-time
What You'll Do
- Greet all guests upon arrival.
- Absorb guests with luggage to their rooms promptly when checking in and upon checking out.
- Hail taxicabs and answer questions.
- Once in guest room, provide the guest with general hotel information.
- Absorb guests by taking luggage to the curb to meet their transportation.
- Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs.
- Provide guests with general questions and assistance when Concierge is not available.
- Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
- Submit all lost and found articles accompanied by a report.
- Function as a doorperson as needed.
- Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
- Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
- Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
What You Bring
- A High School Diploma is preferred.
- One year of experience in customer service or similar role.
- Basic writing skills, professional communication skills.
- Clean driving record.
- A flexible schedule, able to work evenings, weekends, and holidays when needed.