Overnight Transportation Coordinator

Job Overview

Division Reports To: Koch Trucking Extended Ops Supervisor
Employee Classification: Full Time
Hours: 40 weekly
Position Details: The Overnight Transportation Coordinator supports the Dedicated Trucking division by managing customer needs, driver assignments, and freight movement during the overnight shift.

Essential Job Functions

• Respond to customer and driver inquiries during overnight hours, weekends, and holidays.
• Cook with Planners and CSRs with ETAs and Hours of Service.
• Keep customers and brokers up to date with accurate ETAs.
• Enter orders and driver assignments into the system accurately.
• Process Electronic Data Interchange (EDI) transactions as needed.
• Track and report load status to ensure timely customer updates.
• Solve issues quickly to prevent service disruptions.
• Communicate with customers regarding shipment issues, updates, or changes.
• Review and correct driver assignments and customer orders for accuracy.
• Prepare operational reports to support daytime transportation staff.

Secondary Job Functions

• Serve as a representative of the Koch Companies, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
• Perform additional duties as assigned.
• Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
• Perform cross training as required.
• Perform additional duties and projects as assigned.