Overnight Supervisor

About the role

Under the supervision of the Management team, the Overnight Supervisor provides daily direction to the Outfitters on the overnight shift within the retail store, to include: sales floor replenishment, merchandise presentation, seasonal resets, inventory management and price change execution.

Responsibilities

• Delegates tasks and work assignments to team members by giving clear and concise direction and follow up to ensure proper execution.
• Ensure adherence of all standard operating procedures and processes by team members, following up to provide training and guidance when needed.
• Maintains visual presentation standards including in-store signage, proper execution of merchandise directives and planograms, merchandise recovering/front facing and general daily recovery ensuring a pleasant and productive shopping experience for all customers.
• Ensures nightly replenishment of sales floor from backstock inventory, as well as new replenishment from the Distribution Centers and direct vendor deliveries.
• Supports inventory management in partnership with the Inventory Control team by completing on demand counts, empty peg scanning, pick requests, display integrities, etc. during off peak business overnight.
• Supports the Management team with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, tagging, signing and pricing of all advertised items.
• Supports the Management team in carrying out Supervisory responsibilities in accordance with the Company’s policies including training, planning, assigning and directing work, evaluating performance, and maintaining a positive work environment.
• Assists the Management team and Human Resources Representative to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with the Management team and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• Ensure all breaks and lunches are provided for overnight Outfitters in accordance with all provincial and local regulations.
• All other duties as assigned.

Requirements

• High School Diploma or Equivalent
• 2–4 years of retail experience
• Availability to work overnight shifts

Skills

• Ability to read and analyze certain reports
• Ability to effectively present information and respond to inquiries from Managers, Outfitters, customers and the general public
• Ability to conduct meetings and presentations to groups
• Proficiency with PC-based word processing, spreadsheets, data-based management and inventory management systems
• Demonstrated strong interpersonal skills
• Ability to establish and maintain effective working relationships with co-workers, Outfitters, customers and with the Base Camp team
• Performs tasks and duties under general supervision, using established procedures and innovation; chooses from limited alternatives to resolve problems; occasional independent judgment required; often makes recommendations to work procedures, policies, and practices

Physical requirements

• Regularly walks, stands, and works on a computer
• Occasionally sits and lifts up to 50 lbs

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund