Overnight Stocking Coach

Position Summary

TourToTeach, driving financial performance, and ensuring a high-quality customer experience.

What you'll do...

• Teaches training and actively listens to associates, providing feedback and tour tours stores.
• Collaborates with all levels of associates regarding store operations, using technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, setting clear expectations and guiding associates to implement business solutions.
• Communicates business objectives to teams effectively, modeling and demonstrating exceptional customer service standards.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs.
• Ensures customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies.
• Provides process improvement leadership to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments, developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for and measuring progress in achieving results.
• Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
• Respects the individual, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Employs the One Best Way (OBW) service model, managing and supporting customer service initiatives.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence others.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and holds oneself and others accountable.
• Serves our customers and members, delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
• Offers competitive pay, performance-based bonus awards, and other great benefits.
• Includes health benefits such as medical, vision, and dental coverage, financial benefits like 401(k), stock purchase, and company-paid life insurance, and paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Provides other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, with amounts meeting or exceeding the requirements of paid sick leave laws, where applicable.
• Offers Live Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, with programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Includes an annual salary range of $65,000.00 - $100,000.00, with additional compensation for certain positions including Regional Pay Zone (RPZ) and Complex Structure.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Primary Location

700 W IRELAND RD, SOUTH BEND, IN 46614-3810, United States of America

Additional Compensation

Annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location) Complex Structure (based on external factors that create challenges)

State Pay Differential

This job has an additional differential to meet legislative requirements, where applicable.