Overnight Stock Associate

About the role

The Retail Associate plays a crucial role in ensuring customers have a positive shopping experience. They greet customers, assist with merchandise, answer questions, and maintain a clean and organized store.

Responsibilities

• Maintain a safe and secure shopping environment
• Treat customers and associates with respect and courtesy
• Assist customers with merchandise and answer questions politely and knowledgeably
• Perform cleaning tasks such as sweeping, mopping, and disinfecting high-touch areas
• Manage inventory and follow loss prevention protocols
• Follow all policies and procedures concerning cash, checks, and refunds
• Maximize productivity by executing store best practices

Qualifications and Special Skills

• Effective communication with customers, associates, and leadership
• Ability to perform basic mathematical calculations
• Physical ability to stand, walk, bend, squat, kneel, climb, carry, reach, and stoop
• Ability to lift up to 25 pounds occasionally
• Ability to use janitorial equipment and supplies

Competencies

• Manages work processes
• Plans, aligns, and prioritizes
• Buys talent
• Collaborates
• Leads by example
• Communicates effectively
• Ensures accountability and execution

Benefits

• Accident, critical illness, vision, auto, home, and pet insurance
• Associate discount, identity protection, associate purchase program, benefit hub discount mall, employee assistance program, commuter benefits, 401K (service requirements)
• Employee stock purchase program, Ross Cares Fund, college discounts, sick pay (where legally required), referral bonuses
• Extended benefits including medical/dental/vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life/add insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay, personal and company holidays
• Bonuses for full-time associates in certain roles