Overnight Shift Supervisor

Pay

$25.00‑$26.00 per hour

Requirements

• 1 year armed security experience
• 1 year supervisor experience

Responsibilities

• Supervise Security Officers, Lead Officers, and other personnel assigned to one or more client sites; ensure post orders are followed, rounds are completed, reports are filed, and emergencies are reported to proper authorities and the client.
• Coach and discipline personnel as appropriate; seek advice from management when needed; meet personally with employees and document coaching and disciplinary actions.
• Train Security Officers and other personnel; review post orders and assignment details with subordinates.
• Assist in the submission of payroll and personnel information to the company as designated.
• Ensure adequate coverage of all posts and positions in conjunction with management or designated representatives.
• Prepare, file, and submit various required reports.
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
• Meet with client representatives as scheduled or as needed to confirm security requirements are met and provide quality customer service.
• Carry out supervisory duties, which may include interviewing, orienting, and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations.
• May perform the duties of a Security Officer in accordance with post orders and company policy.

Skills

• May be required to hold and maintain any applicable state, county, or municipal security officer license.
• Knowledge of security operations with an emphasis on patrol, inspection, and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and follow written, oral, or diagrammatic instructions.
• Ability to track and maintain schedule assignments.
• Effective team‑member skills.
• Maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Adaptability to various sites and changes in post procedures.
• Ability to write routine correspondence, including logs and reports.
• Strong organizational skills.
• Strong customer‑service orientation and results focus.
• Strong interpersonal skills for interacting with clients across diverse cultures and social levels.

Working Conditions

• Physical and mental capacity required to perform all essential functions, with or without reasonable accommodation.
• Maintain composure when dealing with authorities, executives, clients, staff, and the public, often under urgent or pressure situations.
• Potential exposure to stressful situations, such as confronting individuals attempting to enter unauthorized areas.
• Must pass background and reference checks, controlled substance testing, behavioral selection surveys, and any mandatory licensing requirements.
• May be required to work overtime without advance notice.
• Handle multiple tasks concurrently.
• Use of basic computer functions, keyboarding, and operating controls.
• Clear vision, hearing, speaking, and writing to communicate, observe, report incidents, and direct others.
• Frequent sitting, standing, and walking for extended periods; may involve climbing stairs, walking on inclines, and uneven terrain.
• Occasional reaching, stooping, kneeling, crouching, and crawling.
• Frequent lifting/moving up to 10 lb; occasional lifting up to 25 lb.
• Regular use of a vehicle for duty performance.
• Potential exposure to inclement weather or environments requiring protective gear and personal safety awareness.
• May handle sensitive and confidential information.