Overnight Security Officer

Live your passion and add your magic at Montage International. We’ve built a culture that leads with the idea of doing what you love. If this resonates with you, we welcome your application and provide reasonable accommodations for applicants with disabilities as needed.

About the role

The Overnight Security Officer I performs daily tasks for the Safety and Security Department to ensure a safe and secure environment for resort guests and associates. This role maintains the safety and security of Montage resort operations and facilities while working to achieve the goals and objectives of the department and the resort’s mission.

Responsibilities

• Work the overnight shift from 11 PM – 7 AM.
• Conduct interior and exterior patrols throughout the resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas, and safety hazards.
• Respond to all guest and associate calls while on patrol, prioritizing emergencies.
• Proactively assist guests while looking for WOW opportunities.
• Maintain the security office and fire panel.
• Write and submit detailed formal incident reports.
• Ensure all record logs (key logs, lost and found, group resumes, contractor passes, emergency equipment) are current and up to date via daily audits.
• Ensure all officers’ daily shift logs and shift pass-down logs are complete.
• Monitor CCTV feeds and maintain constant surveillance of the grounds through the camera system.
• Answer phones and dispatch calls.
• Perform security officer duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the resort’s activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from daily briefings.

Requirements

• Must be available to work the overnight shift from 11 PM – 7 AM.
• High school diploma or equivalent education.
• Preferred experience in military, law enforcement, or EMS.
• Active certification in first aid/CPR/AED preferred.
• Previous hospitality experience preferred.

Physical Requirements

• Work tasks are performed indoors and outdoors.
• Position requires walking and giving direction most of the working day.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity.
• Must be able to lift items weighing up to 50 lbs. frequently.
• Must be able to push and pull equipment weighing up to 250 lbs. occasionally.
• Must be able to reach different outlets and other departments of the hotel on a timely basis.
• Must be able to bend, stoop, squat, and stretch to fulfill tasks.