Overnight Security Officer

Company Description Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Consistently offer professional, friendly and engaging serviceEnsure the overall safety and security of the hotel guests, Colleagues and hotel premisesAct as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistanceEnsure that any violations to law or hotel policy is investigated and reportedRespond to all emergency situations and provide First Aid and C.P.R. as requiredCorrect and report any fire hazards or health and safety hazardsReport and investigate occurrences of accidents, complaints, criminal activity, and crisis situationsConduct regular floor patrols, cash counts and crowd controlConduct departmental key control audits and maintain key control recordsMaintain computer records of all actions in a Daily Activity ReportAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policies Other duties as assigned What is in it for you: Paid time offMedical, Dental and Vision Insurance, 401kComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21 Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Certification in first aid and CPR.Computer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferred Ambiance and Tracktik knowledge preferredMust possess a professional presentation Understanding of security systems and surveillance technology.Strong problem-solving and decision-making skills.Strong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This position requires: Frequent standing and walking throughout shiftOccasional lifting and carrying up to 50 lbs. or moreOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAbility to work rotating shifts, and call back hours when required Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V