Overnight Security (Full-Time Seasonal) | Field & Stream Lodge Co. | Bozeman, MT

About the role

Field & Stream Lodge Co. Field & Stream Bozeman is located one mile from downtown Bozeman, providing a central location for various outdoor activities including fishing, hunting, skiing at Bridger Bowl, and hiking the "M" trail.

Responsibilities

• Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate department
• Promote teamwork and quality service through daily communication and coordination with other departments
• Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets
• Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction
• Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risks or litigation against the hotel
• May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required
• Complete documented reports in accordance to Company and hotel policies and procedures
• Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards
• Patrol and inspect with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds
• Maintain the Security procedures and audit/department logs that may include lost and found, storing guests’ valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests
• Ensure all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required
• Escort staff and guest to car if requested
• Inspect purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property
• Handle deliveries received during non-business hours

Requirements

• Excellent interpersonal skills and the ability to work well with co-workers and the public
• Possess a courteous, friendly and professional manner
• Independent thinker and a 'quick study'
• Good team player
• Strong customer service focus
• Willingness to go the extra mile
• Able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Able to solve practical problems and deal with a variety of situations
• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
• Communication skills are utilized a significant amount of time when interacting with the guests and employees
• Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required
• Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired
• Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes
• Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures
• Mathematical skills, including basic math, are used occasionally
• May be required to work nights, weekends, and/or holidays
• Must be punctual with regular and reliable attendance

Qualifications

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures
• Mathematical skills, including basic math, are used occasionally
• May be required to work nights, weekends, and/or holidays
• Must be punctual with regular and reliable attendance

Skills

• Excellent interpersonal skills
• Ability to work well with co-workers and the public
• Independent thinker and a 'quick study'
• Good team player
• Strong customer service focus
• Willingness to go the extra mile
• Effective communication skills
• Ability to solve practical problems and deal with a variety of situations
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
• Knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes
• Problem solving, reasoning, motivating, organizational and training abilities
• Reading and writing abilities
• Mathematical skills, including basic math
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to solve practical problems and deal with a variety of situations
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
• Knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes
• Problem solving, reasoning, motivating, organizational and training abilities
• Reading and writing abilities
• Mathematical skills, including basic math
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to solve practical problems and deal with a variety of situations
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
• Knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes
• Problem solving, reasoning, motivating, organizational and training abilities
• Reading and writing abilities
• Mathematical skills, including basic math

Benefits

• Discounted hotel stays within PM Hotel/Modus portfolio!
• Access to portion of your earned wages before payday
• Generous PTO and 9 paid holidays
• Generous health, dental, vision and Pet insurance, plus 401K
• Paid Parental Leave
• Tuition reimbursement opportunities – when you grow, we grow!

Pay

Pay Range: $23.00 - $24.00 Hourly

Schedule

Seasonal (June through October)