Overnight Security Agent

About the role

The Fairmont Scottsdale Princess is Arizona's largest and longest-running AAA Five Diamond hotel. The position involves ensuring the safety and security of guests, colleagues, and hotel premises.

Responsibilities

• Offer professional, friendly, and engaging service
• Ensure overall safety and security of the hotel guests, colleagues, and hotel premises
• Respond to emergencies such as fire, accidents, safety concerns, and medical assistance
• Investigate and report any violations to law or hotel policy
• Conduct regular floor patrols, cash counts, and crowd control
• Conduct departmental key control audits and maintain key control records
• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
• Correct and report any fire hazards or health and safety hazards
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures, and service standards
• Follow all safety policies

Requirements

• Previous experience in a Security role required
• Computer literate in Microsoft Windows applications required
• Certification in CPR First Aid required
• University/College degree in a related discipline preferred
• Must possess a professional presentation
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Qualifications

• Adhere to Fairmont Scottsdale Princess Grooming Guidelines

Skills

• Professional Presentation
• Interpersonal and Problem Solving Abilities
• Highly Responsible and Reliable
• Ability to Work Under Pressure
• Ability to Work Cohesively with Colleagues
• Ability to Focus Attention on Guest Needs

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies, and Accor worldwide
• Free meals at the on-site employee restaurant
• Learning programs through the Fairmont Scottsdale Princess Academies
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if enrolled in the employee-only tier
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities

Pay

$18.00 - $22.00 per hour based on experience

Schedule

Full-time position