Jobs · Customer Service · Texas

Overnight Part Time Front Desk/Concierge - Downtown San Antonio

WRMC, Inc. · San Antonio, TX · 1 mo ago
On-siteCustomer Service$17–$17.5/hrPart-time

Location: Downtown San Antonio (Near San Antonio Riverwalk)

About the role

We are seeking a polished and service-oriented Concierge to be the welcoming presence of our luxury multifamily community. This role is ideal for a professional who takes pride in delivering elevated resident experiences, values discretion, and thrives in a fast-paced, high-touch service environment. As a Concierge, you will greet residents, guests, and vendors, manage building access, and serve as a trusted point of contact for daily needs while ensuring privacy, professionalism, and exceptional service at all times.

Responsibilities

  • Provide warm, professional service to residents, guests, and vendors.
  • Manage building access and guest/vendor check-ins.
  • Assist residents with questions, requests, and coordination of authorized vendor access.
  • Maintain confidentiality and uphold resident privacy at all times.
  • Respond effectively to resident concerns and emergency situations, escalating when needed.
  • Log daily activity, packages, and deliveries accurately in BuildingLink.
  • Contribute ideas to enhance services and improve the resident experience.
  • Support resident relations through timely follow-up and issue resolution.

Requirements

High school diploma or equivalent required. Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.

Skills

  • Strong customer service and hospitality knowledge, ideally in a luxury environment.
  • Excellent communication and interpersonal skills.
  • High attention to detail and ability to multitask independently.
  • Comfort using technology such as email and concierge or property management systems.
  • Professional judgment, discretion, and a calm, solution-oriented mindset.
  • Flexibility to work varying schedules, including weekends and holidays.

Pay

$17 - $17.50 per hour

Schedule

Part Time - Overnight: Friday and Saturday from 11:30 pm to 8:00 am

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