Overnight Part Time Front Desk/Concierge - Downtown San Antonio
Location: Downtown San Antonio (Near San Antonio Riverwalk)
About the role
We are seeking a polished and service-oriented Concierge to be the welcoming presence of our luxury multifamily community. This role is ideal for a professional who takes pride in delivering elevated resident experiences, values discretion, and thrives in a fast-paced, high-touch service environment. As a Concierge, you will greet residents, guests, and vendors, manage building access, and serve as a trusted point of contact for daily needs while ensuring privacy, professionalism, and exceptional service at all times.
Responsibilities
- Provide warm, professional service to residents, guests, and vendors.
- Manage building access and guest/vendor check-ins.
- Assist residents with questions, requests, and coordination of authorized vendor access.
- Maintain confidentiality and uphold resident privacy at all times.
- Respond effectively to resident concerns and emergency situations, escalating when needed.
- Log daily activity, packages, and deliveries accurately in BuildingLink.
- Contribute ideas to enhance services and improve the resident experience.
- Support resident relations through timely follow-up and issue resolution.
Requirements
High school diploma or equivalent required. Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.
Skills
- Strong customer service and hospitality knowledge, ideally in a luxury environment.
- Excellent communication and interpersonal skills.
- High attention to detail and ability to multitask independently.
- Comfort using technology such as email and concierge or property management systems.
- Professional judgment, discretion, and a calm, solution-oriented mindset.
- Flexibility to work varying schedules, including weekends and holidays.
Pay
$17 - $17.50 per hour
Schedule
Part Time - Overnight: Friday and Saturday from 11:30 pm to 8:00 am