Overnight Part-time Concierge

About the role

The Concierge (who serves as a concierge for the community) is responsible for enhancing the overall Resident experience by serving as the first point of contact for a variety of support and administrative needs. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction.

Responsibilities

• Perform a variety of clerical tasks
• Cookier activities
• Coordinate activities
• Manage requests
• Distribute correspondence
• Direct phone calls
• Interact with all visitors, guests, residents and fellow team members

Requirements

• High School Diploma or GED
• Customer service experience in the senior housing field, preferred
• Ability to read, write and understand the English language in order to communicate with residents, family members, peers, employees, and vendors
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time
• Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds

Qualifications

• Knowledge of senior living community operations
• Strong interpersonal and communication skills
• Attention to detail and organizational skills
• Ability to handle multiple tasks simultaneously

Benefits

• Competitive compensation
• Full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP)
• PTO is earned at lesser rates for part-time staff
• Exquisite cuisine and free employee meals (must meet eligibility requirements)
• Grand Spa & Fitness facilities available for use at designated times

Pay

Competitive compensation

Schedule

Saturday to Sunday

Shift

11:00PM to 7:00AM

Equal Employment Opportunity

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.