Overnight Mental Health Professional, Aurora, IL

About the role

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.

Schedule

Wed-Sun 9pm-7am

Responsibilities

• The MHP is responsible for the implementation of the client’s IM+CAN treatment plan goals and objectives.
• The MHP demonstrates this through daily documentation of service provided to each client to whom they are responsible.
• The MHP will assure client rights and dignity while maintaining a clean and safe environment.
• Be familiar with and maintain all applicable program and agency regulations.
• Work scheduled hours and be flexible to meet client and program needs. Includes cross training and overnight services in other programs or buildings as assigned.
• Respond to all incoming calls and assess if services can be provided via telehealth or in person. If a client requires in person assistance, staff will provide in person services at the client’s location.
• Staff will be physically present at each site to do a walk through of the building, attend to any client needs or emergencies each shift, rotating every few hours.
• Collaborate and communicate with Case Managers and Managers to coordinate client services across programs.
• Communicate with and coordinate emergency services when necessary such as local fire and police departments.
• Answer all calls to emergency phone and overnight phones as assigned while monitoring and granting building access to individuals when necessary.
• Must meet minimum service hour provision/productivity standards (MRO) monthly.
• Complete and sign all MRO documentation (case notes) every 48 hours in Cx360.
• Provide group services to clients at each building as assigned by Manager or Director.
• Complete daily logs to document time spent and upload at the end of each shift.
• Acquire and maintain required trainings and certifications as assigned by Manager.
• Collaborate and conduct client centered consultation with program manager and other staff as needed.
• Provide effective services to all assigned clients on a regular basis to ensure services meet clients’ individual needs in line with each IM+CANS.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Attend monthly clinical supervisions per DHS requirement, which may require day time hours.
• Attend monthly team meetings and be a positive contributor, which may require day time hours.
• Follow the direction of Managers and Case Managers regarding appropriate client interactions and interventions per clients’ IM+CANS.
• Assure compliance with all rules, regulations and recommendations per agency, state and federal guidelines.
• Review and follow updated policies and procedures.
• Recognize emergency situations and take appropriate action.
• Contact manager and director per procedure.
• Complete necessary paperwork correctly (incident reports, petitions, encounters).
• Complete monthly house meetings as assigned and correctly complete necessary drills and paperwork.
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives.
• Utilizes a variety of appropriate resources and educational materials for wellness coaching (e.g., Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.).
• Assure client records are properly maintained per agency procedures including scanning necessary paperwork into Cx360 per procedure.

Qualifications

• Education: Bachelor’s Degree in Human Services or related field preferred; High School Diploma and 5 years of experience in Social Services.
• Experience: Experience working with adults with mental illness preferred.
• Physical: Ability to navigate stairs; no lifting restrictions; ability to provide services in clients’ homes.
• Equipment: Computer with Microsoft Windows applications, copy machine, telephone with voicemail system, basic household appliances.
• Additional Requirements: Use of personal automobile, valid driver’s license, and minimum liability insurance per AID Personnel Policy; must drive self and clients in personal or agency vehicles.
• Certifications: Must acquire and maintain First Aid, CPR, Non‑violent crisis intervention training, CEUs and other relevant training.
• Availability: Evening, overnight, weekend and holiday hours may be required; must be able to drive a passenger vehicle.
• Work Locations: Required to work at multiple locations each shift; may require minimal day time hours throughout the month to attend team meetings, clinical supervision and required trainings.

Benefits