Overnight Manager

About the Role

Assists in the management of operations in the grocery department by supervising a team overnight to complete stocking and store conditioning tasks. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Responsibilities

• Service (70% of time)
  • Creates an environment that enables customers to feel welcome, important, and appreciated to build and retain customer confidence and loyalty.
  • Ensures daily conditions meet company expectations for on-shelf product availability, freshness, quality, and value.
  • Trains department associates on freshness, inventory levels, stocking, ordering, and cooler/freezer conditioning.
  • Assists customers in finding or suggesting products.
• Leadership (10% of time)
  • Promotes trust and respect among associates through collaboration, teamwork, and communication of company, department, and job-specific information.
  • Establishes goals for merchandising, sales, and profits, empowering the team to meet or exceed them.
  • Adheres to all local, state, and federal laws and company guidelines.
• Financial (10% of time)
  • Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.).
  • Maintains awareness of inventory/stocking conditions and reports discrepancies.
  • Reviews and inspects products for quality and freshness, taking appropriate action with substandard items.
  • Maintains stockroom standards and ensures proper temperature control per food safety guidelines, including documentation of temperature logs.
• Compliance/Safety (10% of time)
  • Ensures company standards for safety, food handling, sanitation, and productivity are maintained.
  • Adheres to regulatory compliance requirements for food safety, USDA, Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
  • Executes product recalls and withdrawals promptly, ensuring items are secured and removed from customer access.
  • Reinforces safety programs, complies with safety procedures, and inspects for unsafe conditions.
  • Reports customer or employee accidents, safety risks, illegal activity (e.g., robbery, theft, fraud), and ensures adherence to wage and hour policies.
  • Cultivates a culture of safety, ensuring all associates receive necessary safety training.
  • Ensures Hazardous Assessments are posted and Personal Protective Equipment (PPE) is available and utilized.
  • Reports and assists with remediation of safety hazards, including lockout/tagout of equipment.
• Performs other job-related duties as assigned.

Requirements

• Must be 18 years of age or older.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• 0–3 years of supervisory experience.
• Strong customer service skills and exceptional interpersonal, motivational, and communication skills.
• Ability to operate a forklift, compactor, and pallet jack.
• Proficient with computer applications used in department operations.

Qualifications

• High School diploma or GED (required).
• Bilingual (English & Spanish) preferred.

Physical Demands & Working Conditions

• Physical Demands:
  • Regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or feet.
  • Frequently required to reach at waist level or overhead, carry, push, or lift loads up to 50 lbs.
  • Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 30 ft.
  • Pulling requirement: 250 lbs.
• Working Conditions:
  • Exposure to indoor, outdoor, cold, freezing, heated, and wet/humid environments.
  • Frequent twisting of back and/or neck, walking on slippery or cluttered floors, and working with hazardous equipment.
  • Occasional exposure to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.
• Equipment Used:
  • Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, racks, carts, pallet jacks, shopping carts.
  • Preferred: baler/compactor, box cutter.
  • Personal Protective Equipment (PPE): goggles, gloves, back brace.

Schedule

Overnight shift. Occasional overnight travel may be required.