Jobs · Management · Florida

Overnight Front Desk Agent - Full Time

Marriott International · Fort Lauderdale, FL · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with sections: About the role (maybe from POSITION SUMMARY), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Additional Information: Job Number, Job Category, Location, Schedule (Full Time), Located Remotely? N, Position Type Non-Management, Tip Eligible: Y. - POSITION SUMMARY: description. - PREFERRED QUALIFICATIONS: Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. - Then there is a paragraph about Marriott International equal opportunity etc. That's boilerplate EEO, should be removed. - Then a paragraph about The Ritz-Carlton etc. That's more about company culture, maybe part of About the role? Could be considered part of POSITION SUMMARY? It's more about company values. Might be considered part of About the role? The instruction: "Prefer a few substantive sections over many thin ones." We can combine company description into About the role or maybe a separate "About the company" but not in allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put company description under About the role. Responsibilities: The POSITION SUMMARY includes responsibilities: building memorable experience, delivering services, processing operational needs, addressing guest requests, completing reports, sharing highlights of local area, making transactions feel like part of experience, ensuring safe workplace, following policies, maintaining confidentiality, protecting assets, upholding quality standards, ensuring uniform, personal appearance, communications professional, being on feet, moving around, hands-on approach, moving/lifting/carrying/pushing/pulling objects <=10 lbs. We can extract those as bullet list. Requirements: Might be similar to qualifications? The posting includes "PREFERRED QUALIFICATIONS". That's qualifications. There's no separate "Requirements" besides maybe "Tip Eligible: Y" etc. But we can treat "PREFERRED QUALIFICATIONS" as Qualifications. Requirements maybe not present; we could omit Requirements section if no specific content. Skills: Not explicitly listed; maybe we can infer from responsibilities: guest service, communication, operational processing, report writing, local area knowledge, physical stamina, ability to lift <=10 lbs. But we should not invent detail. If not explicitly stated, we should not create Skills section. Benefits: Not mentioned. Pay: Not mentioned. Schedule: It says ScheduleFull Time. That's specific content: "ScheduleFull Time". So we can include a Schedule section with that. Also Location: Could be included in About the role? Not a heading. Could be placed in a short

maybe under About the role? But we have to not repeat job title as heading. We can include location and job number etc as a short

before sections? The instruction: "fold minor metadata into a short

or drop it." So we can include a short paragraph with Job Number, Location, Schedule, etc. But we already have Schedule section; we could still include location and job number in a short

. However we must not duplicate schedule info? It's okay. We need to output only HTML fragment, no /, no markdown fences. Thus:

Job Number: 26118055 | Location: 1 N Fort Lauderdale Beach Blvd, Fort Lauderdale, Florida, 33304 | Category: Rooms & Guest Services Operations | Position Type: Non-Management | Tip Eligible: Yes

Then sections:

About the role

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

That covers About the role. Responsibilities: Could be a
  • list derived from the POSITION SUMMARY bullet points. Let's extract specific duties: - Build and experience that is memorable and unique. - Deliver a wide range of services that guide guests through their entire stay. - Move about their space and do what needs to be done. - Process operational needs. - Address guest requests. - Complete reports. - Share highlights of the local area. - Make transactions feel like part of the experience. - Create a safe work place. - Follow company policies and procedures. - Maintain confidentiality. - Protect company assets. - Uphold quality standards. - Ensure uniform, personal appearance, and communications are professional. - Be on feet and moving around (stand, sit, or walk for extended time). - Take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing ≤10 pounds without assistance). - Perform other reasonable job duties as requested. We can list these. Requirements: Not explicitly given besides maybe "No related work experience" etc is under Preferred Qualifications. Could treat as Requirements? But we have Qualifications section for Preferred Qualifications. We could omit Requirements. Qualifications: Use

    Qualifications

    with
    • for each: - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: No related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None. Schedule:

      Schedule

      Full Time

      We should not include Benefits, Pay if not present. We must not include boilerplate EEO etc. Thus final HTML fragment:

      Job Number: 26118055 | Location: 1 N Fort Lauderdale Beach Blvd, Fort Lauderdale, Florida, 33304 | Category: Rooms & Guest Services Operations | Position Type: Non-Management | Tip Eligible: Yes

      About the role

      ...

      Responsibilities

      • ...
      • ...

      Qualifications

      • Education: High school diploma or G.E.D. equivalent.
      • Related Work Experience: No related work experience.
      • Supervisory Experience: No supervisory experience.
      • License or Certification: None.

      Schedule

      Full Time

      We need to ensure no extra spaces? It's fine. Let's craft the About the role paragraphs: combine the two paragraphs from POSITION SUMMARY and the company description. Ensure we don't repeat content. We'll produce:

      About the role

      Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

      At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

      Now Responsibilities list: we need to ensure we don't duplicate content already in About the role. But it's okay to have some overlap? The instruction: preserve ALL substantive information; do not invent or summarize away detail. We can keep responsibilities as a list derived from the same text; it's okay if some content appears also in About the role. However we might

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