Overnight Food Server - Fireside

Responsibilities

• Greet guests with a smile and pleasant disposition in a timely manner.
• Must be familiar with menu, daily specials, and preparation of foods and prices.
• Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
• Take customer’s orders and accurately input the order into the computer.
• Observe and anticipate guests’ needs, keep the table clear between courses, and beverages filled throughout their meal.
• Present check for payment when all guests’ needs have been met.
• Complete assigned side work and additional daily tasks.
• Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
• Serve the table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.
• Other duties as assigned for guest service expectations in restaurant.

Requirements

• Two (2) years’ experience as a server in a dining establishment preferred.
• Food service experience.
• An outgoing personality with interest in guest hospitality.
• Knowledge of upselling techniques.
• Exceptional work habits.
• Knowledgeable of menu to include alcoholic beverages that are available.
• Strong customer service skills.
• Ability to sustain a high level of professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
• Ability to work collaboratively and communicate effectively with guests at all levels.
• Highly organized and detail oriented.