Overnight Document Production Specialist

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions, and professional services firms. We provide integrated operational platforms, automation, and advisory services that enable clients to modernize operating models, reduce cost, and accelerate growth. Our capabilities include IT and technology solutions, document processing, administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services.

About the role

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. As a Document Services Specialist, you will play a vital role in helping our clients streamline their business operations by supporting critical document management and administrative processes that drive efficiency and deliver exceptional service.

Responsibilities

• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
• Prepare and edit complex documents, spreadsheets, and charts
• Provide coordination and administrative support for special projects
• Handle time-sensitive and confidential materials efficiently
• Perform document diagnostic activities related to troubleshooting document inconsistencies
• Create and/or revise work product using direct keyboard entry, scanner, or electronic conversion methods of input; transcribe audio and digital dictation including deposition transcripts as required
• Spell check, proofread, and/or cross-check documents to ensure accuracy and completeness
• Increase skillset knowledge level by participating in company training courses, research, and onsite training sessions

Requirements

• HS Diploma or GED
• 1+ year working in document outsourcing or legal industry preferred
• Ability to learn responsibilities through a combination of in-person training, remote training, and self-guided learning
• Ability to multi-task with strong attention to detail
• Strong initiative; ability to work independently with minimal direct supervision
• Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
• Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus

Schedule

This role follows a Friday through Monday overnight schedule from 8:30 PM CST to 7:30 AM CST.

Pay

The compensation range for this role is up to $28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)