Overnight Concierge (Sunday - Thursday, 11PM - 7AM)
Bozzuto · Atlanta, GA · 1 wk ago
Customer ServiceFull-time
Primary Responsibilities
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning - executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
What You Bring to Us
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- C competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer’s needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
Pay
- Competitive compensation
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price
- Paid leave. We provide 20 days of paid time off plus holidays
- Retail planning. We offer a 401k program with a company match
- Tuition reimbursement. Plus, many other programs to support career development and growth
Schedule
- Work weekends or evenings depending on the shift
Benefits
- We offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures
About the Role
This position is eligible for additional bonus opportunities.
Qualifications
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- C competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer’s needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
Skills
- Excellent problem-solving skills
- Strong interpersonal and communication skills
- Proficient in event planning and coordination
- Detail-oriented and organized
- Customer service orientation
Benefits
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price
- Paid leave. We provide 20 days of paid time off plus holidays
- Retail planning. We offer a 401k program with a company match
- Tuition reimbursement. Plus, many other programs to support career development and growth
Company Information
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.