Overnight Concierge Front Desk - Full Time

About the role

Planned Lifestyle Services (PLS) is hiring motivated, courteous, and knowledgeable Front Desk Associates and Doormen to ensure tenants, guests, and vendors receive a welcoming experience and related services.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences, including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on‑site events.
• Provide direction, referrals, and assistance accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor the lobby, and maintain and control keys & access cards.

Requirements

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured, and able to multitask with good time‑management.
• Ability to lift up to 50 lb when needed.

Benefits

• Medical, dental, vision, and other ancillary benefits for full‑time employees (30+ hours/week).
• Company 401(k) plan with employer match available to all employees.

Schedule

Friday‑Monday (12 am‑8 am)

Pay

Hourly Pay: $18.50

Location

Philadelphia, PA 19130