Overnight Call Center Rep - Drug Testing Team

Job Description

The Occupational Health Services Researcher supports our clients' applicants by handling incoming calls regarding drug screens and other health services. This is a full-time in office position located in Warminster, PA. We are looking to fill an overnight 10pm-6am shift Monday through Friday. Training for this position will be during the day for the first few weeks (shift flexible).

Responsibilities

• Handle a high volume of inbound or outbound calls
• Evaluate documentation and information needed
• Process and follow up on invoices and faxes
• Maintain and document detailed notes in system regarding correspondence with applicants
• Perform administrative duties such as filing, scanning, and mailing different types of documents

Requirements

• Must be able to work in a fast-paced, inbound/outbound call center environment
• Strong attention to detail
• Ability to efficiently operate and navigate a computer and internal software
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Fluency in Spanish a plus!

Education

The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail
• Employee referral bonus program
• Discounts through partnerships & neighborhood business programs

Additional Information

All candidates are subject to a drug test and a background screening. Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.