Overnight Assistant Operations Manager

Qualifications

• 2 years of Front Office Experience
• 2-3 years of progressive hotel Rooms Management experience (preferred)
• A true desire to satisfy the needs of others in a fast-paced environment
• Knowledge of computers and systems
• Successful problem-solving skills
• Excellent overall communication skills
• Able to multi-task
• The ability to work well in a team environment
• Able to stand for extended periods of time
• Open availability including weekends

Responsibilities

• Maintain professional and healthy relationships with all departments within the hotel
• Assist in covering rest and meal breaks for overnight staff
• Respond to a variety of guest and colleague requests
• Perform all audit procedures as set forth by the Hotel and company, periodically as needed
• Lead by example and with a sense of ownership
• Quickly correct safety concerns and ensure guest and colleague safety
• Address any guest concerns while ensuring the proper follow up is delivered
• Lead the effort for colleague engagement during our night shifts

Pay

The hourly wage for this position is $29.00.