Overnight Agent/Night Auditor - DFW Airport Marriott

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors
• Ensure all house charges are posted accurately and in a timely fashion
• Complete back-up of front office computer system and night audit program daily (if applicable)
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable)
• Understand, know and follow management company's accounting and credit policies and procedures
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
• Treat guests promptly, warmly, courteously and professionally, providing accurate and clear directions to room locations