Over Night Baker

Job Description

Job Title: Baker
Department: Bakery
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager
• Positions that Report to you: Apprentice Baker, Bakery Designer, Wrapper, Fryer

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Escorts customers to products they're looking for
• Secures products that are out of reach
• Loads or unloads heavy items
• Makes note of and passes along customer suggestions or requests
• Performs other tasks to enhance the shopping experience
• Answers the telephone and provides friendly, helpful service to customers who call
• Checks orders for the day and sets up a timeline and production schedule
• Prepares, bakes, and fries all department products as needed
• Reviews the status and appearance of product for freshness and pulls by stale date
• Invoices and puts away product as instructed by the department manager
• Anticipates product needs, not only for the current day but subsequent days
• Inspects incoming products quality and quantity, e.g. mispicks
• Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
• Checks signage for correct labels on ad items
• Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
• Operates as a lead with bakery clerks
• Prioritizes orders as per customer and department manager request; checks orders (not only special orders, but future orders for the day)
• Proofs necessary items
• Pulls product from the freezer or the cooler
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Orders supplies and merchandise items for the department (except cake decorating items) as directed by the bakery manager
• Reviews current product on the shelf, re-merchandises the shelf, and throws away or recycles outdated products
• Writes the department schedule and ensures employees are at work, on time, and finds replacements when necessary, in bakery manager’s absence
• Affords assistance in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to solve practical problems; variety of variables with limited standardization; interpret instructions
• Ability to do arithmetic calculations involving fractions, decimals, and percentages
• Ability to copy data from one record to another, interview to obtain basic information, guide people and provide basic direction

Education And Experience

• High school or equivalent experience (department training helpful)
• Over six months up to one year of similar or related experience

Physical Requirements

• Physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently to move objects
• Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, color vision, depth perception, and field of vision
• Able to perform the following physical activities: Stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions

Working Conditions

• Continually exposed to flour, noise, and temperature extremes
• Frequent exposure to dampness, vibrations, equipment movement hazards, and occasional exposure to cleaning chemicals/solvents
• This is a fast-paced work environment with significant pressure

Equipment Used to Perform Job

• Mixers, proof box, ovens, sheeter, rounder, dishwasher, fryer, telephone, and intercom, cash register, label machine, shrink wrap machine, RPM, copy cake machine

Contacts

• Deals with customers and the general public on a daily basis
• Works with suppliers/vendors weekly
• Deals with Federal/State Governmental or Regulatory Agencies yearly

Confidentiality

• Has access to confidential information including sales