Outside / Territory Sales Representative - Clay, NY

Responsibilities

• Possess and develop strong relationships with business owners, procurement teams, and fleet managers in key industries.
• Communicate with customers through various channels (calls, texts, emails).
• Conduct virtual and on-site product presentations, vehicle walk-arounds, and proposal reviews.
• Prepare competitive quotes, negotiate pricing, and close sales for both single-unit and multi-vehicle opportunities.
• Maintain an accurate customer database with up-to-date account notes, opportunities, and follow-up activity.
• Serve as the dedicated point of contact for assigned commercial accounts.
• Provide consultative support regarding fleet lifecycle planning, financing options, maintenance strategies, and Ford Pro service solutions.
• Build long-term customer loyalty through consistent follow-up and value-driven engagement.
• Work closely with local upfitters to design and complete customized vehicle builds.

Requirements

• A multi-tasker who can provide excellent customer service.
• Proficient with technology and an ability to assist others in its utilization.
• Problem solving skills.
• Excellent verbal and written communication skills.
• Customer contact experience.
• Empathetic and patient personality.
• High level of comfort with product presentation and sales.
• Time management.
• Ability to work independently to achieve both personal and departmental goals.
• Comfortable managing a field-based schedule.
• Ability to manage multiple deadlines.
• Must be at least 18 years of age and have a valid driver’s license.

Preferred Skills

• Previous sales experience.
• Previous B2B experience.
• Previous customer service experience.
• Previous automotive experience.

Benefits and Growth Opportunities

• Vacation at time of hire, based on experience.
• Discounts on service, parts, and vehicles!
• Sick Leave accrued every week.
• Excellus medical insurance, Guardian dental insurance, and Davis vision insurance.
• Reimbursement for qualifying out of pocket costs.
• Supplemental insurance through Aflac including: Life, Short-Term Disability, Accident and Critical Illness.
• Traditional and Roth 401(k) plans with an employer match.
• Paid holidays.
• Sell behind a market-leading commercial lineup and the full Ford Pro ecosystem of telematics, financing, charging, and service.
• Advancement opportunities within a large organization.
• We are an Equal Opportunity Employer.
• We have an Employee Assistance Program, available to our employees and their immediate family members free of charge!

Physical Requirements

• The ability to lift and carry up to 20 pounds.
• The ability to occasionally perform repetitive motion tasks such as pushing snow off of surfaces as high as 7 feet.
• The ability to drive 100 miles one way.
• The ability to work in outdoor weather conditions including temperatures above 80 and below 32 degrees Fahrenheit.
• The ability to sit for an extended period of time.
• The ability to stoop, kneel, or crouch.