Outside Service Staff

About the role

Ed Oliver Golf Club in Wilmington, DE is seeking a part‑time Outside Service Staff member to join a fast‑paced, hospitality‑focused property. As part of Troon, the world’s largest professional club management company (founded 1990, headquartered in Scottsdale, AZ, with over 900 locations in 45+ states and 27+ countries), you will contribute to a global leader in golf and community management, working in an environment that values being infectiously energetic, consciously kind, and humbly prosperous.

Responsibilities

• Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot
• Assists in the setup and execution of golf tournaments and outings
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area
• Maintains the cart storage area and cart washdown area in a neat, clean, and orderly condition
• Prepares golf carts for play following the standards of Troon Golf
• Assists in educating players regarding course policy, current cart policy, speed of play, and similar guidelines
• Assists players by changing their golf spikes, if needed
• Performs range maintenance, including stocking the practice facility with practice balls, bag stands, den caddies, and ball pyramids, and maintaining ball inventory over the course of the day
• Directs the start of play when necessary
• Maintains accurate records of golfers renting clubs
• Services customers renting golf clubs and cleans rental clubs upon return
• Assists with food and beverage activities
• Cleans golfers' clubs upon completion of play
• Incorporates safe work practices in job performance
• Performs other duties as required

Requirements

• High school diploma or GED
• Six months to one year of customer service experience or training
• Maintains regular and reliable attendance

Benefits

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.