Outside Service Attendant

About the Role

Shadow Hills Golf Club, located in Indio, CA, is seeking a driven individual eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Responsibilities

• Greet players in a friendly manner.
• Have golf cars in place at the podium an hour before first tee time, staged with proper amenities.
• Prepare member and guest sides of the range, stocked with appropriate amenities.
• Maintain a neat presentation of the podium and bag drop area.
• Greet guests upon arrival and departure.
• Work with the starter on managing play and tee sheets on both golf courses.
• Communicate effectively with Independent Contractor Caddies.
• Clean golf cars and properly store each evening.
• Clean golf clubs and keep stored in the appropriate location.
• Keep the club fleet clean and inventoried after each use.
• Break down the range setup and pick the range throughout the day.
• Clean and pick the range on designated evenings.
• Assist with the setup of Foot Golf on designated evenings.
• Handle multiple tasks effectively.
• Incorporate safe work practices in job performance.
• Maintain regular and reliable attendance.
• Maintain a professional standard in appearance, interactions, and communication with members, associates, and guests.
• Support and adhere to the “T.R.I.P” service standards.
• Perform other tasks as assigned within the scope of Golf Operations.

Requirements

• Proficient in hospitality and interpersonal skills.
• Attention to detail.
• Familiarity with Internet technologies and Google products.
• Ability to read and speak English.
• Ability to perform basic arithmetic (addition, subtraction, multiplication, and division) using whole numbers, common fractions, and decimals.

Desired Skills

• Knowledge of the property management system – Springer Miller Systems.

Working Conditions

May vary from inside 100% of a daily shift to outside 100% of a daily shift, or any blended combination, based on Golf business requirements.

Physical Demands

• Frequent or occasional reaching, bending, pushing, pulling, twisting, lifting, and climbing.
• Frequent standing and walking activities related to inspecting property.
• Constant grasping, turning, and finger dexterity.
• Occasional standing for long periods of time.
• Lifting/carrying up to 25 lbs. frequently and 50 lbs. occasionally.
• Constant need to view small print and see small details clearly beyond arm’s reach.
• Constant need to speak on the telephone and/or two-way radio, respond to the general public, and converse with staff.
• Ability to hear fire alarms and emergency equipment.

Pay

$16 - $16.50 per hour

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.