Outside Sales Support Specialist

About the role

The Outside Sales Support Specialist provides essential administrative and operational support to the outside sales team, facilitating efficient sales operations and ensuring excellent customer service. This role is crucial for maintaining strong client relationships and contributing to sales growth.

Responsibilities

• Aid outside sales representatives with preparing proposals, presentations, and sales reports.
• Process customer orders, quotes, and returns accurately and in a timely manner.
• Maintain and update customer relationship management (CRM) systems with accurate account information, sales activities, and communication records.
• Cook up and distribute sales-related correspondence, marketing materials, and product information.
• Support special projects and initiatives as assigned by sales management.
• Ensure compliance with all company policies and procedures.

Requirements

• High school diploma or equivalent required.
• Minimum of 2-3 years of experience in a sales support, administrative support, or customer service role.
• Proficiency in Google Suites.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Ability to adapt to a fast-paced and dynamic work environment.

Qualifications

• Associate's or Bachelor's degree in business, marketing, or a related field preferred.
• Knowledge of industrial gases, welding equipment, or safety products is a plus.
• Experience with CRM software (e.g., Salesforce) is highly desirable.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Skills

Required Qualifications: High school diploma or equivalent required. Minimum of 2-3 years of experience in a sales support, administrative support, or customer service role. Proficiency in Google Suites. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Excellent written and verbal communication skills. Demonstrated ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Ability to adapt to a fast-paced and dynamic work environment.

Benefits

Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employment.

Company Information

About Airgas: Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare.

Equal Employment Opportunity

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.

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